Hi, I hope someone can help with this. I drove 2005 E200 with full MB service record from Cherbourg to St Raphael in France on 28/29th May with no problems. Car had its last service in prep for the trip end of April. 8th June parked in Cannes at 3.40pm and arrived back to car at about 4.30pm. The car was surrounded by firemen and police, water and glass, very dramatic. It had gone on fire at 4.20pm and firemen broke the drivers window to get access to the bonnet release (cheaper than damaging the bonnet). I phoned my oh (back in St Raphael) who phoned 0800 1 777 7777. They phoned back to say a tow truck would be with us within an hour and a half and they would take us to the MB garage and arrange a replacement car. I had my son and nephew with me. We waited and waited and worried. My son phoned the MB garage who claimed to know nothing about it, had no tow truck available and were preparing to go home. He phoned 0800 1 777 7777 who said they would try to sort it out. They got back to us and again said wait for tow truck. The tow truck arrived at about 8.45pm with space for 1 passanger only, no luggage. Son and nephew helped to load car to tow truck and got a train to Nice and organised a hotel. I went to MB garage in tow truck where we waited for an MB official to arrive to take in the car. He then drove me to Nice airport where I was expected to hire a car. I couldn't as I didn't have my passport with me. I was stranded on my own at 10pm (and my French is woeful), so made my way into Nice to stay in the hotel with my son and nephew. OH hired a car in St Raphael the next day and we got the train there. On 10th June we flew back to Ireland, the car is in the garage near Nice. Mobilo want us to give our insurance details to the garage as it is a "minor mishap". I think it is a technical fault and would not be happy to drive the car again without a full diagnosis and repair. I think it is up to Mobilo to give a much better service than we received. Has anyone any advice?