ECP - above and beyond

[proser]

I made an order Thursday evening for collection from the Wolverhampton branch:


Qty Parts Description Vehicle Reg Price
2 521771051 Carlube Triple R 5W40 Fully Synthetic Engine Oil (5 Litre) £53.98
1 101220021 Eicher Brake Pads (Rear) Mercedes-Benz E Class 3.2 2000 £18.90
1 616221290 Suspension Arm Mercedes-Benz E Class 3.2 2000 £42.60
1 501220210 Hengst Oil Filter Mercedes-Benz E Class 3.2 2000 £7.80

Which came to £92.46 after discount

Called them Friday to say that I will pick up Say morning as time was tight on Friday, giving my reservation number.

Called in 8:30am this morning to collect to find that the oil and brake pads were not available :wall bash:
But I wash't to worry as it was dealt with without fuss and was given Pagid pads and Carlube Triple R diesel oil for the same price in my order

All I can say is a VERY BIG thanks to EPC for the service and the 'can do' attitude from the branch - please pass on my appreciation to them.

 

[Dieselman]

Did you mean ECP?

 

[proser]

Whoops

Can Admin please amend the title

 

[ringway]

Whoops

Can Admin please amend the title

Mark, just go to edit, then advanced to change the title.

 

[EuroCarParts]

Great to hear!

Can you PM me your order number as I want to look into why the Eicher pads wern't supplied (I guess the branch had a stock error) but its a top job they gave you the Pagid ones anyway!

Once again, thanks for your feedback!

Euro Part Cars I mean Euro Car Parts

 

[jaymanek]

You did well to avoid the eicher pads, the pagid ones are much better.