ECP return question

Discussion in 'Parts, Maintenance & Servicing' started by Olivier, Oct 22, 2011.

  1. Olivier

    Olivier Hardcore MB Enthusiast

    Messages:
    1,666
    Joined:
    Oct 30, 2008
    Location:
    Edinburgh
    Car:
    E300 TD
    Hello,
    I got a new set of brake pad in the box what came with the car, but they are the wrong type, part number:
    101 22 0051
    and I am told that I need Part Number:
    101 22 0271

    The question is:
    Is there a possibility to return the parts and get a credit for my next purchace, like the brakes or oil etc... Or not at all as I don't have the receipt?
    Thank you.
    Olivier
     
  2. EuroCarParts

    EuroCarParts Authorised Forum Sponsor Authorised Forum Sponsor

    Messages:
    1,454
    Joined:
    Jul 18, 2011
    Location:
    Wembley, London
    Car:
    European
    Hi Oliver,

    With no receipt, and no proof of purchase, the customer service team won't be able to credit them in any way.
     
    2 people like this.

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