Bellow
Hardcore MB Enthusiast
Being a nuisance, I would have asked them to show me their risk assessment detailing the risk and the decision which shows that being requested to not do that task is an appropriate control measure.
And then I would ask how they identified the hazard, and when did they do that work. And I guess I would want to know when they reviewed it.
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Do you honestly believe that the guy who approached the OP was the guy that implemented the policy? Or do you mean by 'them' you'd stride up the stairs and find the level of management that did? (saving some poor powerless guy only doing what he is told being subjected to your inquisition).
Clearly, pursuing either marks you out as someone who has the luxury of time on your hands - not a predicament the average van driver collecting goods will find themselves in. They just need to collect the goods and get on with their day's work. Most will do just that - and appreciate that at least some concern for their well-being is being exercised.