- Joined
- Jul 12, 2011
- Messages
- 13,062
- Location
- Near Salisbury
- Car
- E32O CDi Sport, MX5 1.8 Sport, Range Rover 5.0 SC, BMW X1
I was looking over the cars earlier this morning and noticed that the rear brake pads on the MB had worn down to around 3mm.
As I have a spare set of pads (and currently for some reason we seem to have no social engagements in the diary!)I added this to my list of jobs but realised that I had run out of brake cleaner.
Looking on the ECP website showed a new policy change, only Key workers are now allowed to pick up items from the Branches and i.d is required
To counter this free same day delivery was being offered (clearly some more remote parts of the UK will be exempt from this) for orders of £15 or more. My order came to under £7 but I was offered the chance at checkout to still have same day delivery for an extra £1.95. Having placed my order at 10:55 I was somewhat surprised to see the ECP delivery van and a very friendly lady driver with my order at 12:!0.
Now I and i now others have had problems with this company in the past and may well have again but credit where it is due for excellent customer service.
As I have a spare set of pads (and currently for some reason we seem to have no social engagements in the diary!)I added this to my list of jobs but realised that I had run out of brake cleaner.
Looking on the ECP website showed a new policy change, only Key workers are now allowed to pick up items from the Branches and i.d is required
To counter this free same day delivery was being offered (clearly some more remote parts of the UK will be exempt from this) for orders of £15 or more. My order came to under £7 but I was offered the chance at checkout to still have same day delivery for an extra £1.95. Having placed my order at 10:55 I was somewhat surprised to see the ECP delivery van and a very friendly lady driver with my order at 12:!0.
Now I and i now others have had problems with this company in the past and may well have again but credit where it is due for excellent customer service.