A couple of weeks ago my trusty digital camera, Canon Ixus 400, developed the purple screen of death. Having suffered a similar fate with a fuji and had no joy getting it repaired, I listed it on eBay, then 1. A fellow ebayer from France informs me that it can still be repaired under warranty and sends me the link. Honest bloke. 2. The link takes me to the Canon website where they recognised it as a design fault and all listed cameras found with the fault will be repaired for free and returned, for free. The camera is about 4 years old now. Admirable customer service. 3. I visit the canon repair centre H. Lehmann Ltdin Stoke, when passing through, and am treated with the utmost courtesy and understanding, and we have a nice conversation the way you used to do in shops. Nice to know these places still exist. All in all, I'm a happy bunny, and may even get it back before I go on holiday. In the meantime, I bought a Samsung 7.1Mp from eBuyer for 49.99 (free delivery) and it comes with a 2 year warranty. So far, it seems pretty good. Just thought it deserved posting.