Cazzie
New Member
Hi All
I am a newbie so please bear with me.
I am looking for some advice on my recent terrible experience whilst driving my A220 AMG Line Premium Plus car, it is only 12 months old, I bought second hand from a reputable dealer, it has the full warranty on it.
So as I was driving along a quiet road with nothing overhead and no other traffic, there was an explosion, that frightened me to death, the panoramic sunroof had had exploded for no apparent reason.
It got took the the mercedes retailer, who said that it was not covered under the warranty. I took my complaint to Mercedes head office, who have given me their answer, they can find nothing wrong with it and so it is not covered.
I have done some research and found it happens a lot, and to other manufacturers too.
My question is, has it happened to other members and what was the outcome.
In the USA there has been a law suit which has partially been successful.
I am sure that my insurance will cover it but why should I claim when there is clearly a problem with panoramic sunroof's.
Any advice will be greatly welcomed.
Thank you.
I am a newbie so please bear with me.
I am looking for some advice on my recent terrible experience whilst driving my A220 AMG Line Premium Plus car, it is only 12 months old, I bought second hand from a reputable dealer, it has the full warranty on it.
So as I was driving along a quiet road with nothing overhead and no other traffic, there was an explosion, that frightened me to death, the panoramic sunroof had had exploded for no apparent reason.
It got took the the mercedes retailer, who said that it was not covered under the warranty. I took my complaint to Mercedes head office, who have given me their answer, they can find nothing wrong with it and so it is not covered.
I have done some research and found it happens a lot, and to other manufacturers too.
My question is, has it happened to other members and what was the outcome.
In the USA there has been a law suit which has partially been successful.
I am sure that my insurance will cover it but why should I claim when there is clearly a problem with panoramic sunroof's.
Any advice will be greatly welcomed.
Thank you.