Extreme Car Care?

Discussion in 'Bodywork' started by Anders, Sep 18, 2004.

  1. Anders

    Anders Hardcore MB Enthusiast

    Messages:
    467
    Joined:
    Feb 11, 2004
    Location:
    Brussels, Belgium
    Car:
    ‘14 BMW X5 M50D
    I have used this company once before, for a Meguiars orbital buffer, and now ordered the NXT Generation wax from them 10 days ago.

    All transactions are by PayPal, so instant payment, but so far absolutely no response by email or phonecalls.

    Anyone else used them - good/bad experience?

    http://www.extremecarcare.co.uk
     
  2. Aletank

    Aletank Hardcore MB Enthusiast

    Messages:
    1,057
    Joined:
    Aug 1, 2002
    Location:
    Liverpool,UK
  3. OP
    OP
    Anders

    Anders Hardcore MB Enthusiast

    Messages:
    467
    Joined:
    Feb 11, 2004
    Location:
    Brussels, Belgium
    Car:
    ‘14 BMW X5 M50D
    Thanks, I suppose :(

    Will give it a few more days, then contact PayPal and Meguiars UK.

    Not happy! :mad:
     
  4. mikemoss

    mikemoss Member

    Messages:
    53
    Joined:
    Oct 15, 2003
    Location:
    Bath
    Car:
    E320 estate
    Me too - ordered stuff from extreme car care on Sept 1, received confirmation of order and payment but since then nothing, zilch, not a sausage. Just emailed them again on Friday for an update. Guess what? Nothing, zilch etc.

    Won't use them again.
     
    Anders likes this.
  5. OP
    OP
    Anders

    Anders Hardcore MB Enthusiast

    Messages:
    467
    Joined:
    Feb 11, 2004
    Location:
    Brussels, Belgium
    Car:
    ‘14 BMW X5 M50D
    I made a complaint via PayPal this morning - will see if this get his attention!

    Can only encourage others that are in the same situation to do so.

    EDIT: PayPal intervened and recouped the money. Good job on PP but avoid ExtremeCarCare!
     
    Last edited: Sep 29, 2004
  6. robgosty

    robgosty Active Member

    Messages:
    68
    Joined:
    Jun 6, 2004
    Location:
    Manchester UK
    Car:
    Mercedes 219 CLS 320
  7. mikemoss

    mikemoss Member

    Messages:
    53
    Joined:
    Oct 15, 2003
    Location:
    Bath
    Car:
    E320 estate
    Tried emailing the new bloke, still no joy. Must now resort to Trading Standards and try and get my money back from PayPal. What a useless bunch this lot turned out to be.
     
  8. mikemoss

    mikemoss Member

    Messages:
    53
    Joined:
    Oct 15, 2003
    Location:
    Bath
    Car:
    E320 estate
    Right, two of the three items I ordered have finally arrived together with an apologetic email from the new guy. I'm now happy that he's doing his best to sort everything out and I'll certainly use them again. Seems the previous guy got behind with the orders when his wife was taken ill, and the new chap was simply swamped by the backlog. Running a small business myself I can only sympathise and wish them both well for the future.
     
Tags:

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.