nico2014
Active Member
- Joined
- Apr 30, 2014
- Messages
- 235
- Location
- London
- Car
- W204 C220 CDI sport, W204 C350 CDI Sport, W212 E350 CDI Sport and Now E63 AMG 6.3 AMG PP
Hi folks,
Happy New Year to all of you. I thought first day back at work, I was very much looking forward to having a bit of fun driving my car this afternoon after leaving my office and wanted to be getting away on the motorway, when suddenly driving on a dual carriage way (A12 towards Barkings), my steering wheel felt very stiff and heavy to manoeuvre, then a few more seconds I got a warning display (first time notifying something was wrong with the car) on my dashboard that the battery was running low?? Then, shortly after that my comand navigation system shut itself.
Luckily, I was close to a hard shoulder and immediately pulled over safely and kept my emergency lights on and remained in my car. I had no idea what had happened and tried to configured what had happened and also thought what would have happened had I not been able to pull away on the hard shoulder or if I was approaching a bend, it was that scary if I am honest and began thinking that I could have been involved in a crash if I had not reacted quickly or thought to ignore and carry on driving for a few more yards.
I then called MB emergency breakdown service, which was another challenge because I was unable to send any datas and location as the Navigation system was running on too low power to send information to them to confirm where I was stuck, but with the navigation compass (after restarting the car engine acting the Navigation system), they managed to locate me and my car and they sent a technician within 30 mins and after explaining my experience to them what had happened to me with the car, the technicien knew what the problem was: as soon as he arrived at the scene, he asked me to open the bonnet and he then pulled the fan belt that was broken and said to me that it is rare for this to happen but reassured me that I had done nothing wrong and that they knew it was something that could happen (see the picture of the belt placed in my front seat). I was surprised and a bit disappointed to hear that this belt snapped in half and caused all the issues with the steering wheel being stiffed and also cause the battery to drain very quickly. It was very new to me and I was surprised and felt something very serious could have happened had I been on the motorway driving at 70mph...
On a positive note, the mobilo service was utilised perfectly: they brought a recovery vehicle (nice vehicle that they use to put expensive cars in it) and they are taking my car to my local Mercedes branch and offered me a taxi to go home (all paid by MB) and got me a replacement mercedes car delivered at my house (E350 bluetech, amg kit, white with panoramic roof and full xenon led lights), which will be hired for the duration of my repair. I will keep you updated of the progress. Hopefully, this should be fixed fairly quickly and under warranty as I would expect. I mentioned to the technician that I additionally noticed that the heating was not coming on quickly enough for the past few days and I was told that the fan belt could have been the trigger...
Has anyone experienced this kind of failure with fan belt?
Happy New Year to all of you. I thought first day back at work, I was very much looking forward to having a bit of fun driving my car this afternoon after leaving my office and wanted to be getting away on the motorway, when suddenly driving on a dual carriage way (A12 towards Barkings), my steering wheel felt very stiff and heavy to manoeuvre, then a few more seconds I got a warning display (first time notifying something was wrong with the car) on my dashboard that the battery was running low?? Then, shortly after that my comand navigation system shut itself.
Luckily, I was close to a hard shoulder and immediately pulled over safely and kept my emergency lights on and remained in my car. I had no idea what had happened and tried to configured what had happened and also thought what would have happened had I not been able to pull away on the hard shoulder or if I was approaching a bend, it was that scary if I am honest and began thinking that I could have been involved in a crash if I had not reacted quickly or thought to ignore and carry on driving for a few more yards.
I then called MB emergency breakdown service, which was another challenge because I was unable to send any datas and location as the Navigation system was running on too low power to send information to them to confirm where I was stuck, but with the navigation compass (after restarting the car engine acting the Navigation system), they managed to locate me and my car and they sent a technician within 30 mins and after explaining my experience to them what had happened to me with the car, the technicien knew what the problem was: as soon as he arrived at the scene, he asked me to open the bonnet and he then pulled the fan belt that was broken and said to me that it is rare for this to happen but reassured me that I had done nothing wrong and that they knew it was something that could happen (see the picture of the belt placed in my front seat). I was surprised and a bit disappointed to hear that this belt snapped in half and caused all the issues with the steering wheel being stiffed and also cause the battery to drain very quickly. It was very new to me and I was surprised and felt something very serious could have happened had I been on the motorway driving at 70mph...
On a positive note, the mobilo service was utilised perfectly: they brought a recovery vehicle (nice vehicle that they use to put expensive cars in it) and they are taking my car to my local Mercedes branch and offered me a taxi to go home (all paid by MB) and got me a replacement mercedes car delivered at my house (E350 bluetech, amg kit, white with panoramic roof and full xenon led lights), which will be hired for the duration of my repair. I will keep you updated of the progress. Hopefully, this should be fixed fairly quickly and under warranty as I would expect. I mentioned to the technician that I additionally noticed that the heating was not coming on quickly enough for the past few days and I was told that the fan belt could have been the trigger...
Has anyone experienced this kind of failure with fan belt?