Fao rebellion automotive

Discussion in 'AMG Lounge' started by hotong86, Nov 1, 2015.

  1. hotong86

    hotong86 Member

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    Hi. I'm just wondering do you guys respond to pms? Messaged you guys over a week ago now and no response. If this is the sort of customer service you guys provide, then please ignore my enquiry on parts for the cla.
     
  2. HB

    HB Hardcore MB Enthusiast

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    There you go. Try calling them before you act this way.
    Phone - +44 (0)1243 575258
     
  3. gasman2

    gasman2 Hardcore MB Enthusiast

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    if you rang and got no response then fair enough but if all you have done is send a pm then its not on
    not everyone has time to look at messages
     
  4. OP
    OP
    hotong86

    hotong86 Member

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    Acting what way? A company who decides to use a forum and advertise their products should be able to communicate with their potential customers no?

    Ps: I've tried calling twice and sadly no one answered the phone.
     
    Last edited: Nov 1, 2015
  5. gasman2

    gasman2 Hardcore MB Enthusiast

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    as said a pm is not the best method of contact
    why pm when you could pick up the phone and talk direct
     
  6. OP
    OP
    hotong86

    hotong86 Member

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    As said I've tried calling twice and no answer. If people on this forum genuinely think that not replying to pm's in 1 week plus is acceptable then I guess that's your prerogative.
     
  7. SPX

    SPX MB Club Veteran

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    I don't think they're forum sponsors anymore to be fair.
     
  8. sirius9

    sirius9 Hardcore MB Enthusiast

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    try their facebook page. They are very prompt in replying via facebook.
     
  9. developer

    developer MB Club Veteran

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    A rebellion perhaps?
     
  10. gasman2

    gasman2 Hardcore MB Enthusiast

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    if they havnt responded to phone calls then fair comment
     
  11. HB

    HB Hardcore MB Enthusiast

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    Maybe they know it's you calling ...
     
  12. OP
    OP
    hotong86

    hotong86 Member

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    Wow Yeh that makes sense. They managed to somehow guess my number and on purposely didn't answer the call to someone wanting to spend money.

    Don't get defensive of a company because someone isn't praising them on a open forum, where ironically trader feedback usually is allowed. I'll refrain from having an opinion in future
     
  13. C60three

    C60three Hardcore MB Enthusiast

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    Ring them again in my experience they are really helpful. Also, as above try via FB as they normally respond within 24 hrs
     
  14. HB

    HB Hardcore MB Enthusiast

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    Chill man. That's a joke.
    Tbh we've only heard good things about them here so hopefully you'll get hold of someone soon.
     
  15. BenzedUP

    BenzedUP Hardcore MB Enthusiast

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    Just speak to MSL, Acid - he'll sort you out mate, trust me.
     
  16. HB

    HB Hardcore MB Enthusiast

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    As above
     
  17. gd320

    gd320 Active Member

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    Not sure on MSL either, I rang over 12 months ago , to be told by the girl in reception, that someone would ring me back, sadly still waiting !!
     
  18. bob6600

    bob6600 MB Club Veteran

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    Acid's (MSL's) mobile number has been posted here a few times, might be worth trying that. I can understand your frustration but these are the best in the business and worth trying to get hold of. I would rather use companies like theirs with plenty of good forum feedback given by their customers. There are also examples of their work in threads here by members
     
  19. AMGeed

    AMGeed MB Club Veteran

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    Ring Acid on his mobile. He is very busy with work.
    07765 444447
     
  20. daveenty

    daveenty Hardcore MB Enthusiast

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    Don't expect him to answer though, he's at SEMA in Vegas.
     
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