Flakey Paintwork

Discussion in 'Bodywork' started by Claire79, Jan 22, 2020.

  1. st13phil

    st13phil MB Club Veteran

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    The ones where white primer is showing are caused by stone chips, so they are most certainly not the problem to draw the dealer's attention to.

    It's the little bubbles (micro-blistering) that you need to concentrate on, as they are the classic Fire Opal Red defect. The best photo that shows that is the top right-hand side of this one:

    7E00A849-1BFF-4539-B9C7-FEF836052220.jpeg

    One thing to be aware of is that if the car has had any paint repairs to the affected panels during its life that were not carried out by a Mercedes-Benz approved repairer, then MB will almost certainly push back on a claim.
     
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    Claire79

    Claire79 New Member

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    Yes unfortunately there are a few stone chips which is not good..... but there’s enough of the real problem all over the car unfortunately. Thanks again for your help xx
     
  3. Chrishazle

    Chrishazle Hardcore MB Enthusiast

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    If you read through my thread about my lacquer peeling, there's a link to a German paint manufacturers document that clearly shows and states that lacquer peel like some of yours (and certainly mine) is a manufacturing defect caused by poor adhesion of the lacquer coat to the base coat, caused by improper application of the base coat. MB ignored this completely and said it was all caused by stone chips, so expect the same response about that element. However, microblistering they cannon ignore, there is too much evidence and provenance about that, both here and in USA with Mars Red, so keep on them!!
    FYI I got 2 quotes for the complete respray of my bonnet and roof, both from good bodyshops, the first was £1100, the second £600 - and the second company will be doing the job 20th Feb!
     
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    Claire79

    Claire79 New Member

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    Thanks again. I will keep on them, it’s clear there’s issues and there shouldn’t be!! Yes the stone chips I expect doing the miles!! But paint blistering off..... nope!! So I will keep on them. Ty again. Goodluck in feb 20th, let me know how it goes!! Xx
     
  5. grober

    grober MB Club Veteran

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    A Word of advice --- always communicate in writing/email quoting dates,named persons and relevant subject matter with this type of claim to establish a record . Communicating just by phone or in person by "rocking up " to a dealership on the off chance of speaking to someone with sufficient managerial clout to actually do something concrete is unlikely to meet with success. Nothing wrong with friendly informal discussions but always get a duplicate record on paper verifiable by a third party of what was said to avoid future misunderstandings. In the event if the dealership thinks you are taking the issue seriously, the likelihood is so will they.
     
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    Claire79

    Claire79 New Member

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    Great advice thanks again x
     
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    Claire79

    Claire79 New Member

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    So I washed her and dried her and you can see tiny micro bubbles all over!! How did I not see this before? Took more pics too 9742FFEB-D2CF-4032-9DAF-6B9460D8C9B7.jpeg . I’ll keep you posted as to how I get on. Thx you guys x 9742FFEB-D2CF-4032-9DAF-6B9460D8C9B7.jpeg 9742FFEB-D2CF-4032-9DAF-6B9460D8C9B7.jpeg 834CCBD7-C397-4A52-8400-220127755185.jpeg
     

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    Claire79

    Claire79 New Member

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    Soooo, just out of the body shop, it’s a total respray, under warranty, they take it in, take it all apart take all paint off to the metal and do a whole respray.... not the bumpers but for £360 you can get them done too!! Thanks for all your help guys! Xx
     
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  9. grober

    grober MB Club Veteran

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    Sounds like the best possible outcome. Credit to Mercedes for stepping up.:thumb:
     
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  10. Chrishazle

    Chrishazle Hardcore MB Enthusiast

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    Result!!:):):) Hope they provide you with a suitable courtesy car while the job is done, as they'll have your car for quite a while to do a full body respray. Happy that we on here were able to help you.
     
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  11. markjay

    markjay MB Club Veteran

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    Result :thumb:

    You must feel very happy right now :)
     
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  12. SarahAnn200

    SarahAnn200 Hardcore MB Enthusiast

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    Result. It will be a beautiful car when you get it back
     
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