Freezer problem

[Tan]

Hi

We have a AEG Arctis Freezer and over the past few weeks, after someone left the door open, the temperature has risen to between -11 and -18. It was running at -22.

The alarm light and the temperature display are both flashing and the turbo frostmatic light is illuminated.

I thought it may have sorted itself out by now, but it hasn't so I am guessing there is a problem.

Any idea what might be wrong or how to fix it?

 

[Rory]

If you can find somewhere to put the contents I would try defrosting it and leaving it off for 24hrs - my thinking is that leaving the door open may have caused excessive icing somewhere and the fast deforst that frost-free freezers do isn't clearing it adequately.