GLC Radio `Device Unavailable¬

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RonGLC250

New Member
Joined
Jan 19, 2021
Messages
1
Location
Ipswich
Car
GLC 250d
Hi, Can anyone help with the following fault please.
My radio in my 2017 GLC displays Device unavailable.
I also notice that the phone does not connect.
The CD / media plays ok also Sat Nav.
It had a software update in March just before Warranty expired and lockdown commenced. It was playing up a bit then.
Any help would be most appreciated
 
Hi, Can anyone help with the following fault please.
My radio in my 2017 GLC displays Device unavailable.
I also notice that the phone does not connect.
The CD / media plays ok also Sat Nav.
It had a software update in March just before Warranty expired and lockdown commenced. It was playing up a bit then.
Any help would be most appreciated
This will need more diagnosis as it could be a failed DAB tuner, amplifer etc. It might be a firmware issue or damage to a fibre cable or a wake up issue. Its almost impossible to say from the information given.

The phone issue should be straightforward. Delete the pairing on both the audio unit and the phone and re-pair it.

I can suggest you book the dar in with us for diagnosis. We are located in Lightwater Surrey, just off junction 3 of the M3. 01276 474900
 
Hi, Can anyone help with the following fault please.
My radio in my 2017 GLC displays Device unavailable.
I also notice that the phone does not connect.
The CD / media plays ok also Sat Nav.
It had a software update in March just before Warranty expired and lockdown commenced. It was playing up a bit then.
Any help would be most appreciated
@RonGLC250, were you able to find a resolution to the above issue, as I have the same one? Thanks
 
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