Gmail account dissabled

Discussion in 'PC and I.T support/Advice posts' started by d w124, Oct 26, 2011.

  1. d w124

    d w124 MB Club Veteran

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    Can someone help on this please??The account has been been disabled and is doing my head as I need some info from it asap

    They`re saying they need to clarify that the age is old enough to have an account.They`re telling me three options

    1.Sending in a signed form via mail or fax with a copy of your current, government-issued ID showing your date of birth, or
    2.Uploading an electronic copy of your current, government-issued ID showing your date of birth, or
    3.Performing a small transaction ($0.30 USD) on a valid credit card.

    I guess it`s safe to make the payment but just wanted your opinion before I do so

    Thank you in advance
     
  2. SPX

    SPX MB Club Veteran

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    Sounds like a scam to me mate.
     
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  3. OP
    OP
    d w124

    d w124 MB Club Veteran

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    Don`t know dude,I did think of that as they push towards the payment saying the other options might take weeks
     
  4. corned

    corned Hardcore MB Enthusiast

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    Dash - don't do ANY of those things!

    I'm sure Gmail is free. That sounds like a phishing scam to me.
     
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  5. Dieselman

    Dieselman Banned

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    Has the account been genuinely disabled?
     
  6. removed

    removed Guest

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    How did they advised you to proceed to the third option? Was there a link in email? If the answer is yes, than it is most certainly a fake (phishing).
     
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  7. OP
    OP
    d w124

    d w124 MB Club Veteran

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    Well,it say`s The Google Account for xxxxxxxx@googlemail.com has been disabled.
    I`ll let you decide
     
  8. corned

    corned Hardcore MB Enthusiast

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    Open a separate browser and attempt to log in to your account again. Are you able to log in, or is this message appearing before that?
     
  9. nick mercedes

    nick mercedes MB Club Veteran

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  10. OP
    OP
    d w124

    d w124 MB Club Veteran

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    Bloody hell they`re good :wallbash: Just went to google help and it says

    My account has been locked
    If we detect abnormal usage that may indicate that your account has been compromised, we may temporarily disable access. It will take between one minute and 24 hours for access to be reinstated, depending on the behavior detected by our system.

    Unusual account activity includes, but is not limited to:

    Nothing mentioned of any payment or ID crap
     
  11. OP
    OP
    d w124

    d w124 MB Club Veteran

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  12. OP
    OP
    d w124

    d w124 MB Club Veteran

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    Tried,this comes up over and over

    You will not be able to sign in to this account or use it to access any Google products or services.
    You do not meet the age requirements for a Google Account. This account will be deleted in 29 days unless the birthday you entered was incorrect and you submit proof that you are 13 years old or older. Learn more.
    A mail/fax request for this account was created on October 26, 2011 4:56 PM. Your request form has not been processed yet - it could either be in transit or is awaiting review.Please check again later or start a new request. To learn more about this process, click here.
     
  13. corned

    corned Hardcore MB Enthusiast

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    Maybe best to sleep on it and check in again in the morning?
     
  14. OP
    OP
    d w124

    d w124 MB Club Veteran

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    Will do,thank you everyone for your help
     
  15. neilz

    neilz Hardcore MB Enthusiast

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    Long shot but maybe you have some malware on your computer. It is possible for malware to redirect requests for certain webpages to certain others. Check the address in the address bar, post it here if it's not something like http://mail.google.com/ or https://mail.google.com or something like that.
     
  16. nick mercedes

    nick mercedes MB Club Veteran

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    If you google "gmail age restriction" all becomes clear.
     
  17. OP
    OP
    d w124

    d w124 MB Club Veteran

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    What do I do than?!!
     
  18. nick mercedes

    nick mercedes MB Club Veteran

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    Either fax or send the id or do the credit card transaction.

    Or just open a new gmail account.
     
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  19. OP
    OP
    d w124

    d w124 MB Club Veteran

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    So you think that payment way it's safe,also does it have to be a credit card?
     
  20. PXW

    PXW Hardcore MB Enthusiast

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    Credit card is safer for you
     

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