Gmail account dissabled

d w124

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Can someone help on this please??The account has been been disabled and is doing my head as I need some info from it asap

They`re saying they need to clarify that the age is old enough to have an account.They`re telling me three options

1.Sending in a signed form via mail or fax with a copy of your current, government-issued ID showing your date of birth, or
2.Uploading an electronic copy of your current, government-issued ID showing your date of birth, or
3.Performing a small transaction ($0.30 USD) on a valid credit card.

I guess it`s safe to make the payment but just wanted your opinion before I do so

Thank you in advance
 
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d w124

d w124

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Sounds like a scam to me mate.
Don`t know dude,I did think of that as they push towards the payment saying the other options might take weeks
 

Dieselman

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Has the account been genuinely disabled?
 

removed

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How did they advised you to proceed to the third option? Was there a link in email? If the answer is yes, than it is most certainly a fake (phishing).
 
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d w124

d w124

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Bloody hell they`re good :wallbash: Just went to google help and it says

My account has been locked
If we detect abnormal usage that may indicate that your account has been compromised, we may temporarily disable access. It will take between one minute and 24 hours for access to be reinstated, depending on the behavior detected by our system.

Unusual account activity includes, but is not limited to:

Nothing mentioned of any payment or ID crap
 
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d w124

d w124

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Open a separate browser and attempt to log in to your account again. Are you able to log in, or is this message appearing before that?
Tried,this comes up over and over

You will not be able to sign in to this account or use it to access any Google products or services.
You do not meet the age requirements for a Google Account. This account will be deleted in 29 days unless the birthday you entered was incorrect and you submit proof that you are 13 years old or older. Learn more.
A mail/fax request for this account was created on October 26, 2011 4:56 PM. Your request form has not been processed yet - it could either be in transit or is awaiting review.Please check again later or start a new request. To learn more about this process, click here.
 
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d w124

d w124

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Will do,thank you everyone for your help
 

neilz

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Long shot but maybe you have some malware on your computer. It is possible for malware to redirect requests for certain webpages to certain others. Check the address in the address bar, post it here if it's not something like http://mail.google.com/ or https://mail.google.com or something like that.
 

nick mercedes

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Long shot but maybe you have some malware on your computer. It is possible for malware to redirect requests for certain webpages to certain others. Check the address in the address bar, post it here if it's not something like http://mail.google.com/ or https://mail.google.com or something like that.
If you google "gmail age restriction" all becomes clear.
 
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d w124

d w124

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Either fax or send the id or do the credit card transaction.

Or just open a new gmail account.
So you think that payment way it's safe,also does it have to be a credit card?
 

PXW

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So you think that payment way it's safe,also does it have to be a credit card?
Credit card is safer for you
 

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