I'm starting to think "my ****" now... I'm with these guys but today they've emailed me pushing an add-on. Have a look at the following page. Namely the first blue chart 'How does it work', and then expand the drop down a bit further down labelled 'How is traffic prioritised?': http://www.plus.net/support/broadband/speed_guide/traffic_management.shtml My deductions from the second chart, which was the original chart before the blue one was recently added, are that if you are on Plusnet Extra, which has Platinum gaming prioritisation, and from the key below that chart would suggest that is the top. Then look at the blue chart higher up. Follow the gaming one across and see what it is now according to the definitions in the key below it. The conclusion I am drawing here is I am slowly being lowered into a slower gaming traffic lane so that I can pay more to be brought back up to the top one again... [COUGH] Stitch up [/COUGH] Anyone come to a different conclusion?