Good Reliable Merc Service

db1

Active Member
Joined
Dec 25, 2002
Messages
240
Hi,

I need to get an A service done on my SL, can anyone recommend ANY dealer that does and A+ job that is within a days drive of Guildford?

I have heard good things about Hughes of Beaconsfield, but was wondering whether anyone has used Mercedes in Epson, or Mercedes in Woking?

Comments anyone?

thanks

DB1
 

2swift4u

Member
Joined
Jul 4, 2003
Messages
33
Car
00 E300TD
Hughes of Beaconsfield are rubbish they do a service and dont even clean the car after. u see greasey finger prints on your sterring wheel and bodywork
 

Kinky

MB Enthusiast
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Apr 23, 2003
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Location
Berkshire
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All sorts of odds n sods
Tony Purslow in Basingstoke.

I rave about them non-stop, and they have been voted top MB dealer for the past 2 years (or somesuch award).

And in addition it seems a lot of people come a long way to get their cars done by them.

Alledgedly.
 
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db1

Active Member
Joined
Dec 25, 2002
Messages
240
Kinky...

thanks I gave them a call today, they seemed pretty good. As it happens they recommended I wait until the A service indicator is on and not to bother with an interim A service (although we are planning a long journey next week).

I will check all the levels and the tyre pressures etc myself, but thought an interim oil change/check etc might be useful.

Thanks - I will need to use them when I return though, will need the service then.

DB1
 

Kinky

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Apr 23, 2003
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All sorts of odds n sods
Wow.

Is that a first? A customer wanting to spend money and they turn you away coz it's really not necessary?

I'd call that honesty.

Good on them. In past past (non-MB dealership) experience I do not honestly think a dealer would have turned me away - money for old rope and all that!

Jolly good show Purslows.
 
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db1

Active Member
Joined
Dec 25, 2002
Messages
240
Yup, and just to add further to this, I am trying to "extract" a lighting kit from my local dealer in Walton. I have called twice, they promised to return the call - nothing. Now I am chasing them again. It is a bit of a hike to Basingstoke for me just to pick this up, but if necessary that is what I will do...

I don't know how some of these guys stay in business.

DB1
 

GrahamC230K

MB Enthusiast
Joined
Jul 14, 2002
Messages
9,755
Car
Audi A3 & S4 quattro
MB have no shame. You can be a customer with a SL55 and they still mess you about?

What do you need to do, threaten to buy their franchise and sack them all?
 

Ian B Walker

MB Enthusiast
Joined
Jun 7, 2003
Messages
7,668
Location
Freckleton
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300-24, saloon and coupe, E300 24 valve diesel estate
Originally posted by GrahamC230K
MB have no shame. You can be a customer with a SL55 and they still mess you about?

What do you need to do, threaten to buy their franchise and sack them all?

an interesting thought. Just think if our members owned the franchise there would be no need to look at other cars ?
 

pinball

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Oct 4, 2003
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20
Location
Surrey
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E230 Elegance
I have used these people over the years 01483 286000 - East Horsley so not too far from Guildford. MB/BMW specialist - not a main stealership. Ask for Dave the Service Manager
http://www.carlians.co.uk/
 
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db1

Active Member
Joined
Dec 25, 2002
Messages
240
I can confirm I am impressed with Tony Purslow in Basingstoke. They really went out of their way to a) assign a very experienced mechanic to me and b) again delivered on the time committments.

I took my car in for the 2nd time to have the roof rattle attended to, they have made some progress but its not cured yet.

DB1
 

esox

Active Member
Joined
May 15, 2003
Messages
716
What about Tony Purslow`s at GUILDFORD.
 

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