good service department?

Discussion in 'Mercedes specialists across the UK' started by tls, May 23, 2003.

  1. tls

    tls New Member

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    Jan 30, 2003
    Could someone recommend a good local dealer (service department) or any good service adviser for me in East London area?
     
    Last edited: May 23, 2003
  2. rirhill

    rirhill Hardcore MB Enthusiast

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    Location:
    Yorkshire Dales
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    I wouldn t bother with MB Dartford IMHO.


    cCheers
    Ian
     
  3. Tan

    Tan Hardcore MB Enthusiast

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    W140 S-Class, Porsche Cayenne and Porsche Boxster
    Ditto the above
     
  4. OP
    OP
    tls

    tls New Member

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    How about Mercedes-Benz Canary Wharf? Any good?
     
  5. Koolvin

    Koolvin Administrator Staff Member

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    Mercedes Benz Chelsea would probably be better no?
     
  6. Tan

    Tan Hardcore MB Enthusiast

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    MB Park Royal are fairly cheap, have not tried them yet
     
  7. SLK320

    SLK320 New Member

    Messages:
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    Joined:
    May 18, 2003
    Car:
    E430 Avantgarde (W210) / CLK320 Avantgarde (W209)
    I have just had my E-class serviced at MB Kettering.

    Fantastic service. Really polite chaps. Helpful and keen to solve my little 'gremlins'.

    Examples. They isolated and fixed the following (free, in addition to a ASSYST "B" service.

    1. Squeaky drivers seat
    2. Rattle at idle in DRIVE (tip-auto)
    3. Rattle on closing boot
    4. Slight rattle in dash
    5. Squeaky steering on lock-to-lock (235-rubber all round strains the power steering and the bush that goes through the firewall was rubbing apparently).

    Anyway. All work done within 2 hours while I waited. They gave me a nice new A-class to play with in the mean time. And I went for a test drive in an SLK200K ...

    All the work came to under 400 pounds including VAT and included additional work on the brakes and replacement brake fluid. Mobil 1 used (and leftovers given to me to keep as spare).

    Just a happy customer.

    Would suggest giving Colindale and Alan Day (London) a complete miss. They were hopeless, uninformed and unhelpful.
     
  8. SLK320

    SLK320 New Member

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    Joined:
    May 18, 2003
    Car:
    E430 Avantgarde (W210) / CLK320 Avantgarde (W209)
    Forgot to mention. All additional work was classed under "warranty" ... with 12 months guarantee.

    I know that they should cover this as a matter of course. But I felt that they were keen to solve even relatively 'minor' problems that other places have previously brushed off as being "part of the MB experience".

    Was impressed.
     

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