good service department?

tls

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Joined
Jan 30, 2003
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2
Could someone recommend a good local dealer (service department) or any good service adviser for me in East London area?
 
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Tan

MB Enthusiast
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Oct 2, 2002
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Location
Woodford Green
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W140 S-Class, Porsche Cayenne and Porsche Boxster
Ditto the above
 

Koolvin

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Jun 1, 2002
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Staines
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W168, W169 & S202
Mercedes Benz Chelsea would probably be better no?
 

Tan

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Oct 2, 2002
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Location
Woodford Green
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W140 S-Class, Porsche Cayenne and Porsche Boxster
MB Park Royal are fairly cheap, have not tried them yet
 

SLK320

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Joined
May 18, 2003
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24
Car
E430 Avantgarde (W210) / CLK320 Avantgarde (W209)
I have just had my E-class serviced at MB Kettering.

Fantastic service. Really polite chaps. Helpful and keen to solve my little 'gremlins'.

Examples. They isolated and fixed the following (free, in addition to a ASSYST "B" service.

1. Squeaky drivers seat
2. Rattle at idle in DRIVE (tip-auto)
3. Rattle on closing boot
4. Slight rattle in dash
5. Squeaky steering on lock-to-lock (235-rubber all round strains the power steering and the bush that goes through the firewall was rubbing apparently).

Anyway. All work done within 2 hours while I waited. They gave me a nice new A-class to play with in the mean time. And I went for a test drive in an SLK200K ...

All the work came to under 400 pounds including VAT and included additional work on the brakes and replacement brake fluid. Mobil 1 used (and leftovers given to me to keep as spare).

Just a happy customer.

Would suggest giving Colindale and Alan Day (London) a complete miss. They were hopeless, uninformed and unhelpful.
 

SLK320

New Member
Joined
May 18, 2003
Messages
24
Car
E430 Avantgarde (W210) / CLK320 Avantgarde (W209)
Forgot to mention. All additional work was classed under "warranty" ... with 12 months guarantee.

I know that they should cover this as a matter of course. But I felt that they were keen to solve even relatively 'minor' problems that other places have previously brushed off as being "part of the MB experience".

Was impressed.
 

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