gsf sending out cheaper parts

Discussion in 'Parts, Maintenance & Servicing' started by zaen1, Sep 30, 2015.

  1. zaen1

    zaen1 Active Member

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    Hi,has anyone else had problems ordering from gsf on here, over the weekend i ordered Brembo rear brake discs for c43 amg,today i received Ate, doubled checked on their website and they dont even sell Ate rear discs for a c43 only Brembo but their part number for the Brembo,s is the same as the sticker on the box for Ate discs, before this i had ordered ball joints premium brand as listed on their website and got vetech crap that were half the price what i paid. So was thinking if i had left my car in a garage who ordered parts from gsf then i would possibly have cheap parts on my car without me knowing and thinking i have premium parts. What are gsf playing at.
     
  2. markjay

    markjay MB Club Veteran

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    Ate is actually good stuff, but I agree that you should get what you ordered or they should collect the parts for full refund.
     
  3. Simon_M

    Simon_M MB Enthusiast

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    I ordered a VW indicator stalk yonks ago from then, it never said genuine OEM but everything made you think it was kosher. Part was aftermarket and annoyed me as it was somewhere you touch frequently and was poor quality plastic.
     
  4. chubbs111

    chubbs111 Active Member

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    gsf are not the only ones doing this,i had it happen from ecp
     
  5. markjay

    markjay MB Club Veteran

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    They have to supply the brand they said they would.

    However, sometimes the brand is not actually stated, instead there's a photo showing the branded part and the fine print says 'image for illustration purpose only' or words to that effect.
     
  6. gazz

    gazz Active Member

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    I think gsf have just been bought out by a big buying group. This usually has a knock on effect on the brands being stocked in my experience.
     
  7. OP
    OP
    zaen1

    zaen1 Active Member

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  8. moonloops

    moonloops MB Enthusiast

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    I though GSF only did "off brands" e.g. lower tier makers. Still, items should be as described - otherwise just send them back under sales of goods act.
     
  9. markjay

    markjay MB Club Veteran

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    Odd... it says 'Quality: Brembo'.

    'Quality', not 'manufacturer'....
     
  10. hotrodder

    hotrodder Active Member

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    Eurocraparts have a disclaimer on pretty much every single page for example...
    ecp.JPG
    I'd expect GSF to have something similar in their terms and conditions
    If you mail ordered them distance selling regs let you change your mind anyway even if you received exactly what you paid for. If they want to send a different brand the regs state they're supposed to inform you beforehand and the cost of returning substitutes should always be at the sellers expense

    Personally i've not bought anything from either of them for ages... poor choice of brands a lot of the time, they use their own part # rather than manufacturers which is a ball ache compared to companies that let you search by MB and/or brand part numbers, makes it harder to work out exactly what you're paying for and neither of them are especially competitive either, they just pretend to be with constant promotions marketing games
     
  11. nick mercedes

    nick mercedes MB Enthusiast

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    Generally with the big parts retailers OE Quality = Chinese one.

    Meaning that you may as well buy the cheapest one off ebay because thats what you are going to end up with.
     
  12. tonysmb

    tonysmb Active Member

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    First thing that I noted. It does tend to imply supplied items would be Brembo, but it doesn't actually say that. There could be an argument that they supply a part of equivalent quality to Brembo. How to prove/disprove that is another issue.

    I've been buying more bits from the main dealer in recent years for various reasons, but quality and fit are the main ones. My difficulty is knowing who actually manufactures the aftermarket parts, as so many 'brands' are simply that, just a name now and not the original company.

    That isn't to say there aren't good aftermarket parts, because there are. Having said that, I've always been happy with the known-brand products from GSF, good quality at competitive prices, but wasn't aware that they'd been bought-out.
     
  13. OP
    OP
    zaen1

    zaen1 Active Member

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    Just an update

    I went to my local gsf with the ate discs and explained i ordered brembo and got ate, asked for a refund and i was offered the Brembo,s if i wanted to exchange so i did. Both boxes have the same part numbers which i think is strange or they were just trying to shift old stock of ate they had.
     
  14. KARIM1

    KARIM1 Member

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    Ordered some drop links 2 days ago then saw this thread heart failure, but the correct parts arrived today thank god!
     
    1 person likes this.
  15. markjay

    markjay MB Club Veteran

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    All's well that end well... but for an unnecessary journey to the shop.
     

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