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I hate the fact that society is making me more suspicious and cautious, but...….
I'd actually call Debenhams on the number from "contact me" on their main website: 0344 840 6305
Please let us know how you get on
or use ASKMID to check that you are on the insured list
I’ve not clicked on your portal link (deliberately) but curiously the legitimate website eventually reaches what appears to be the same domain, which is unusual but could be legitimate. Fingers crossed.I’ve just been onto the Debenhams main site from Google. Clicked on policy documents, Clicked, takes me to the same portal page????
Scroll to the bottom. You have “online portal”
The link says debenhamscar.opencustomerportal.co.uk, so the domain name is actually opencustomerportal.co.uk.
Just been on the phone to them now for almost an hr, Checking all my details are correct and accurate. Pleased to say at this moment of time all seems good. I contacted on the number provided on there main website. Full run down of the policy and seems 100% genuine.
Downside is the call centre do not have a Queens spoken voice. Which seems like they are run by a foreign office somewhere perhaps or not, Had to repeat myself numerous of times.
So god forbid if was to claim, How they would deal with it could get frustrating and stressful...
for now starting to see some light at the other side.
Phew! Sorry to worry you, but the scams around at the moment are so sophisticated. I know quite a bit about these kind of things and even I can almost get sucked in! Keep us updated if you get any hassle please
Overseas call centres are a fact of life - we all want lower costs and this is one of the ways companies achieve it.
That's Debenhams' actual domain:
https://finance.debenhams.com/insurance/car-insurance/
"Debenhams Retail Plc is an Appointed Representative of Eldon Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority. No 477112. Eldon Insurance Services Ltd is registered in England and Wales No. 06334001. Registered office Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ."
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