Haven Holiday Homes

[C240Sport97]

Owned by Bourne Leisure, they operate 33 holiday parks (static caravans) in the UK.

Am having problems getting a £1000 deposit refunded -- a whole lot more hassle than 'advertised'. Told would deposit would be immediately refunded, and so far, 10 days later, nothing. Lots of nonsense about head office 'approval'.

Anyone has any experience of them?

Thanks.

 

[hash]

hi we have a van at rockley park in poole, have done so for nearly 5 years, no real issues although the head office bit seems true.

which park was it? did you pay on a credit card? if so tell them your going to get it back throught it. that should do the trick.

cheers

Kenny