Help, Anti theft protection on Audio 20

Discussion in 'Electronics' started by emc4raz, Aug 24, 2017.

  1. emc4raz

    emc4raz Active Member

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    Hi Just purchased a new ntg4.5 audio, plugged this in was workng for 5 mins or so and now it has come up with anti theft protection activated.
     
  2. richard

    richard Authorised Forum Sponsor Authorised Forum Sponsor

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    You need to get the 25 pin anti-theft code, and then using Online Xentry do 'Initial Startup' which will upgrade the firmware in the unit, unlock it, code it correctly for the car's options and then update the Mercedes VeDOK database with software/hardware/serial/PIN number

    We can do this in Lightwater (m3, j3) for you, but get the PIN number first from whoever you bought it from if you can.

    It probably locked when you turned the igniton on ...

    Cheers

    Richard
     
  3. E55BOF

    E55BOF MB Club Veteran

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    Whatever happened to a radio/cassette with only six wires and an aerial plug... Isn't modern technology wonderful?
     
  4. whitenemesis

    whitenemesis MB Club Veteran

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    And expensive .... hence the anti theft protection.
     
  5. OP
    OP
    emc4raz

    emc4raz Active Member

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    Hi this was bought from eBay the guy does not have the code

    Sent from my SM-G925F using Tapatalk
     
  6. OP
    OP
    emc4raz

    emc4raz Active Member

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    its a absolute nightmare when the dealer wants 3000 for a stereo
     
  7. bob6600

    bob6600 MB Club Veteran

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    There are places that may be able to get the code for you. If not, return it ad find one that has the PIN
     
  8. jc62b

    jc62b Member

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    Found this before. Never used it as yet, but may be worth a try. Hope link works

    http://www.radio-code.
     
  9. OP
    OP
    emc4raz

    emc4raz Active Member

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    I have tried two companies and they cannot get the code for this, this was one of them, main dealer route, command online can get these for 50 pounds,
     
  10. richard

    richard Authorised Forum Sponsor Authorised Forum Sponsor

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    Looking at your original message "Hi Just purchased a new ntg4.5 audio,"

    - did you buy a new one ? or a used one ?

    (brand new ones do not need a PIN, but will still lock up, you have to do the install process with online Xentry)

    Richard
     
  11. OP
    OP
    emc4raz

    emc4raz Active Member

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    sorry is a used replacement
     
  12. ovella

    ovella New Member

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    Hello, I have a similar problem. But I do have the pin code for the stereo. Any chance you can send me your details. Make a appointment with you
     
  13. Benzmanc

    Benzmanc Hardcore MB Enthusiast

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  14. Alfie

    Alfie Authorised Forum Sponsor Authorised Forum Sponsor

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    sales@comand.co.uk or 01276 474900
     

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