Hi everyone. Just needed some help really.
A relative's car was written off in a hit and run incident. The driver of the vehicle made off. Unfortunately, CCTV quality isn't good enough to get the number plate.
Anyway, I want to pursue a claim via the Motor Insurance Bureau (MIB). They stipulate on their website that all incidents must be reported to the Police.
So off I go to the West Midlands police and they are out right refusing to record the incident and provide any sort of crime reference number. They are even refusing to issue a call log of any sort. Apparently it is a civil matter even though there is property damage and laws have been broken.
Can anyone give any advice? I'm going to call the MIB tomorrow to see if it is a necessity but it's frustrating that the Police are taking this stance. We just want to get the funds as quickly as possible to replace the car.
Ps. Not keen on going via own insurers and for now, the car is drivable after bolting the mirror back on. It's an old Mitsubishi and all the panels along the offside are damaged but not enough to render it unroadworthy.
A relative's car was written off in a hit and run incident. The driver of the vehicle made off. Unfortunately, CCTV quality isn't good enough to get the number plate.
Anyway, I want to pursue a claim via the Motor Insurance Bureau (MIB). They stipulate on their website that all incidents must be reported to the Police.
So off I go to the West Midlands police and they are out right refusing to record the incident and provide any sort of crime reference number. They are even refusing to issue a call log of any sort. Apparently it is a civil matter even though there is property damage and laws have been broken.
Can anyone give any advice? I'm going to call the MIB tomorrow to see if it is a necessity but it's frustrating that the Police are taking this stance. We just want to get the funds as quickly as possible to replace the car.
Ps. Not keen on going via own insurers and for now, the car is drivable after bolting the mirror back on. It's an old Mitsubishi and all the panels along the offside are damaged but not enough to render it unroadworthy.