Troon
MB Enthusiast
I ordered a Sealey TP69 oil extractor from a supplier who shall remain nameless to protect their reputation. Delivery date was quoted as between 7-11 October - as it's the 12th, I dropped them an email to check where it was.
Just received a phone call "Really sorry mate, totally our fault, we forgot to send it out. We'll send it out today; it'll be with you tomorrow."
Assuming it actually turns up tomorrow, that refreshing honesty leaves me with a much more positive feel for these guys than if they'd tried to bluster their way through it.
Hopefully get that oil change done over the weekend, then.
Just received a phone call "Really sorry mate, totally our fault, we forgot to send it out. We'll send it out today; it'll be with you tomorrow."
Assuming it actually turns up tomorrow, that refreshing honesty leaves me with a much more positive feel for these guys than if they'd tried to bluster their way through it.
Hopefully get that oil change done over the weekend, then.