Martyn_n
Active Member
I ordered, amongst other items, a head gasket from an on-line seller recently. Unusually I was at home when the delivery arrived, unfortunately the packaging was clearly damaged being S-shaped! I felt that fitting a head gasket that had been subjected to that would not be fit for purpose so rather than accept the delivery I asked them to return it to the sender.
Two questions; firstly was I correct in thinking that the gasket was knackered or are they quite rugged / flexible? And secondly, as I have been unable to get a response from the seller despite e-mailing and phoning them several times, how long would you wait before contacting the credit card company to claw back your money?
Thanks in advance for any advice.
Two questions; firstly was I correct in thinking that the gasket was knackered or are they quite rugged / flexible? And secondly, as I have been unable to get a response from the seller despite e-mailing and phoning them several times, how long would you wait before contacting the credit card company to claw back your money?
Thanks in advance for any advice.