How to Treat Your IT Team

Page may contain affiliate links. Please see terms for details.

andy_k

MB Enthusiast
Joined
Apr 23, 2003
Messages
5,204
Location
Bexhill, East sussex
Car
Alfa GTV 3.0
How to Treat Your IT Team

1) When you call us to have your computer moved, be sure to leave it buried under half a ton of postcards, baby pictures, stuffed animals, dried flowers, bowling trophies and children's art. We don't have a life, and we find it deeply moving to catch a fleeting glimpse of yours.

2) When you call the help desk, state what you want, not what's keeping you from getting it. We don't need to know that you can't get into your mail because your computer won't power on at all.

3) When I.T. support sends you an email with high importance, delete it at once. We're just testing.

4) When an I.T. person is eating lunch at his desk, walk right in and spill your guts right out. We exist only to serve.

5) Send urgent email all in uppercase. The mail server picks it up and flags it as a rush delivery.

6) When something's wrong with your home PC, dump it on an I.T. person's chair with no name, no phone number and no description of the problem. We love a puzzle.

7) When an I.T. person tells you that he'll be there shortly, reply in a scathing tone of voice: "And just how many weeks do you mean by shortly?" That motivates us.

8) When the printer won't print, re-send the job at least 20 times. Print jobs frequently get sucked into black holes.

9) When the printer still won't print after 20 tries, send the job to all 68 printers in the company. One of them is bound to work.

10) If the mouse cable keeps knocking down the framed picture of your dog, lift the computer and stuff the cable under it. Mouse cables were designed to have 20kg of computer sitting on top of them.

11) When you get a message saying "Are you sure?" click on that Yes button as fast as you can. Hell, if you weren't sure, you wouldn't be doing it, would you?

12) When you receive a 30mb (huge) movie file, send it to everyone as a mail attachment. We've got lots of disk space on that mail server.

13) We don't really believe that you're a bunch of ungrateful twits. It hurts our feelings that you could even think such a thing. We wish to express our deepest gratitude to the hundreds of clueless losers portrayed herein, without whom none of this would have been remotely possible.

14) When you go on leave, write your password on a post it note and attach it to your monitor. This way you can remember it when you get back. Its not like we care about security at all
 
My helpdesk calls are all database related these days but most of that still rings true :)
 
Thats a relief, fortunately I appear to be doing all of your suggestions which is very reassuring! Thanks Andy for the reminder.
 

Users who are viewing this thread

Back
Top Bottom