we have a petrol station and we have not been able to dispense fuel since 3.30pm today... all due to some fault in the controller unit... after two hours on the phone to some teccy going through flashing lights, network cards, trying new cables etc, he has remotely determinded that the unit is buggered. its lost its config file...
we have had these petrol pumps around a year, in that time we have had some hiccups, but this is the biggest one... for a fuel station not being able to serve fuel for more than a few minutes is a big issue... i mean it can cause serious cash flow issues..
ill be waiting here until midnight tonight for the bloke to get here from newcastle... the lady on the phone initially suggested that i would have to wait until Monday as i didnt have weekend cover... she didnt get a pleasant response to that one... especially as the stuff is all around 11 months old with another 3 years warranty.
when our old pumps packed up, we just hit them with a hammer and off they went again..
i feel completely helpless as there is nothing i can do to fix it, i am totally reliant on a bloke that may or may not be able to fix it...
i get so frustrated in these situations... our business is suffering badly due to a bloomin txt file not being where it should be...
technology... sometimes i think we are going backwards..
this is why i have a W123, W126 and R107..
we have had these petrol pumps around a year, in that time we have had some hiccups, but this is the biggest one... for a fuel station not being able to serve fuel for more than a few minutes is a big issue... i mean it can cause serious cash flow issues..
ill be waiting here until midnight tonight for the bloke to get here from newcastle... the lady on the phone initially suggested that i would have to wait until Monday as i didnt have weekend cover... she didnt get a pleasant response to that one... especially as the stuff is all around 11 months old with another 3 years warranty.
when our old pumps packed up, we just hit them with a hammer and off they went again..
i feel completely helpless as there is nothing i can do to fix it, i am totally reliant on a bloke that may or may not be able to fix it...
i get so frustrated in these situations... our business is suffering badly due to a bloomin txt file not being where it should be...
technology... sometimes i think we are going backwards..
this is why i have a W123, W126 and R107..
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