Palfrem
MB Enthusiast
- Joined
- Aug 11, 2005
- Messages
- 2,965
- Location
- Solihull, near Birmingham
- Car
- W124 E36 AMG, G 300 GEL his, SLK 200 hers
I have a esavings account with Lloyds, with whom I have banked for almost 40 years.
The anniversary is up and I am loosing the "bonus" interest rate.
Just called their customer service dept to close my existing account and open a new one to qualify for the extra bonus rate.
Despite this being an internet account that I opened on-line, it seems I have to go into a branch to close it!
Is it me, or do they deliberately put obstacles in our way to grasp the last ounce of money out of us?
How hard could it have been for the chap to just change it on-line there and then?
I can get an on-line £25K loan immediately, so what's the problem?
Come the revolution......
The anniversary is up and I am loosing the "bonus" interest rate.
Just called their customer service dept to close my existing account and open a new one to qualify for the extra bonus rate.
Despite this being an internet account that I opened on-line, it seems I have to go into a branch to close it!
Is it me, or do they deliberately put obstacles in our way to grasp the last ounce of money out of us?
How hard could it have been for the chap to just change it on-line there and then?
I can get an on-line £25K loan immediately, so what's the problem?
Come the revolution......