SmartMAC
Active Member
That is what I was told after I just walked into Mercedes manchester. No service advisor could see me so I was told to call a number to get an appointment so I can discuss my next service.
I could not do this online because they don't have a facility to just enquiry. I need new tyres and front discs and pads so I can just book it. I have always taken the car there for servicing and warranty work and always been happy with the service but this left me puzzled.
I left manchester in disbelieve and drove back home to Bolton, stopped in Mercedes of Bolton, told them what I need it doing and the price I wanted to pay. They bettered blackcircles price on the tyres and just about matched the Independent dealer quote for the disc and pads so booked it in.
Anyway, very happy Mercedes are prepared to match independent dealers and online quotes. Makes my life easier as I have the service pack and the car has to go to Mercedes anyway.
I could not do this online because they don't have a facility to just enquiry. I need new tyres and front discs and pads so I can just book it. I have always taken the car there for servicing and warranty work and always been happy with the service but this left me puzzled.
I left manchester in disbelieve and drove back home to Bolton, stopped in Mercedes of Bolton, told them what I need it doing and the price I wanted to pay. They bettered blackcircles price on the tyres and just about matched the Independent dealer quote for the disc and pads so booked it in.
Anyway, very happy Mercedes are prepared to match independent dealers and online quotes. Makes my life easier as I have the service pack and the car has to go to Mercedes anyway.