I have a good friend that runs a workshop and therefore a little insight into the workings of the parts side of the business. I am aware of a couple of things that trouble me in the way many of the motor factors market themselves and whether it is in the interest of you and I the consumer. The first one is the price. Basically the garage pays one price with a discount applied but receive two invoices. One with the real price and one to show the customer with the discount removed. The other thing the motor factors do is run competitions. if you reach a particular target of parts orders you win prizes... plazma TV's, ipads, even a weeks all expenses paid heli skiing trip if you managed hit your target. Now the more I think of these schemes, the more I dislike them and from a customer perspective I think its really bad news. Great incentive for a mechanic to find extra work and pretend parts need changing for sure but....for you and I not so. As for the two different invoices, I think thats getting close to being fraudulent. What are the thoughts of the collective on this one?