Independent Garage or Service plan?

Discussion in 'Parts, Maintenance & Servicing' started by Milo78, Apr 26, 2016.

  1. Milo78

    Milo78 New Member

    Messages:
    12
    Joined:
    Apr 11, 2016
    Car:
    C63 AMG
    Hi There everyone,

    I'm new to this forum and MB ownership. I have just bought a late 2010 C63 AMG, and I'm wondering if anyone has any experience with the following garages?

    Colin Ferns ? Independent Mercedes Benz Specialists

    TM Motors Mercedes specialist service & repair - Surrey

    AMC - BMW / Mini Services London and Mercedes-Benz Services London

    Or is it worth paying £45 per month for a service plan from MB?

    Not heard good things about main dealers though, and past experience with other cars has me leaning towards using a good independent.

    Any advice is welcome, and many thanks in advance.

    Milo.
     
  2. greggster

    greggster Active Member

    Messages:
    418
    Joined:
    Mar 7, 2009
    Location:
    Surrey
    Car:
    CLK W209 500 Elegance
    Hi Milo

    I've used TM lots of times about 7 years ago, and was always very happy with their service and prices. The mech's were very knowledgable as well. They used to have a 190e loaner which I loved using!

    Cheers, Gregg
     
    1 person likes this.
  3. leef44

    leef44 Active Member

    Messages:
    492
    Joined:
    Sep 3, 2015
    Location:
    Surrey
    Car:
    SLK 55 AMG, Suzuki Ignis Sport
    I used TM Motors once but that was back in 2004. It was only about a year or so after they were established in Molesey. I had a very bad experience which ended up with the owner/manager telling me to "f*** off, sue me if you want to".
    So I haven't ever been near that place ever since.

    I guess we all have different experiences. Maybe they've got better since then but I never had the inclin to find out.
     
  4. AMGeed

    AMGeed Hardcore MB Enthusiast

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  5. greggster

    greggster Active Member

    Messages:
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    Joined:
    Mar 7, 2009
    Location:
    Surrey
    Car:
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    Yep, I wouldn't go back after that either!
     
  6. Headhurts

    Headhurts MB Enthusiast

    Messages:
    1,129
    Joined:
    Nov 29, 2015
    Location:
    Near Coltishall, Norfolk
    Car:
    Mercedes E350 Estate Night Edition
    Had my E300 serviced at Robinsons Mercedes and had an excellent service from them.
    I also had a couple of other jobs done under warranty and so far as I can tell the work was carried out well and the car was returned in a clean unmarked condition.
    They are quite a large company but I feel that they still treat you with a welcome and smile.

    The cost of the first service from memory was around £270 which I would guess is not hugely adrift from an independent.

    My car was repaired under warranty so cost was not a worry.

    I have never used an independent but if I knew one and I was paying for the repairs it could be I would re-assess things.
     
  7. olly398

    olly398 Member

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    Apr 12, 2016
    Car:
    CDI C220 Coupe
    Another one you might wish to consider is James Leigh of Wimbledon, I've found them good.
     
  8. sirius9

    sirius9 Active Member

    Messages:
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    May 8, 2010
    Car:
    C63 Saloon
    A nice drive down the A3, quick roar through Hindhead tunnel towards Prestige Car Service (PCS) @ Horndean would be my recommendation!
     
    1 person likes this.
  9. OP
    OP
    Milo78

    Milo78 New Member

    Messages:
    12
    Joined:
    Apr 11, 2016
    Car:
    C63 AMG
    Thanks a lot everyone, I really appreciate the feedback. :thumb:

    I will check out PCS, but I'm leaning towards Colin Ferns because of proximity. Will definitely be avoiding TM Motors that story is enough to put me off.
     

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