Independent seevice

Tarmac360

New Member
Joined
May 2, 2017
Messages
1
Car
C class
Hi,
Does anyone know if it's mandatory to have my car serviced at a main dealer? Ive got a 2012 c class on an original 3 year pcp that I have extended each year for the past two years. Im due a B service and main dealer quotes nearly £800... independent will do it for £400 but wondering if I have to use main dealer. I've asked MB and every time I speak to someone it's a different answer - some say yes i must use main dealer, some say I can use who I want as long as they use genuine MB parts and update the online service portal. Im not sure how many Independents have access to the MB service portal to do this?
Thanks
 

Lennox

MB Enthusiast
SUPPORTER
Joined
Sep 29, 2014
Messages
2,510
Location
Scotland
Car
GTD /A6 Ultra - Merc next time!!
As you say get it serviced using Merc parts and schedule. Plus keep all the receipts!


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wu56Shoozz

MB Enthusiast
Joined
Jun 17, 2016
Messages
1,982
Location
You'll need a passport to get over the Wall..
Car
MB Vito 111CDi / W203 C Class Saloon 320CDi Avantgarde
Or Find a good Indie and keep his receipts..its up to you really, just so long as the car is regularly serviced and any repairs it may require are carried out..shouldn't be a problem really, all they want to see is the car is regularly maintained...
 

Petrol Pete

MB Enthusiast
Joined
Nov 11, 2016
Messages
5,197
Location
Petrol stations ...everywhere
Car
C55 AMG Wagon
How would this affect the 'lifetime' corrosion warranty ? I hear that this is how MB squirmed out of paying for repairs thousands of rusty cars after 'paint issues' came to light (light brown which turned dark brown on wheel arches and door sills around the world !).

Without a full MB dealer service history - some cars did not show rust for 7 years or more - they (allegedly) refused to fund repairs.

What does the small print say on the PCP agreement ? would you be liable if anything went wrong using an indie ?

Not sure that you will find a definitive answer here. Best of luck.
 
T

tanuie

Guest
I had a B service at my indy and it cost less than £300. Including the spark plugs.
 

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