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Deleted member 37751
Guest
Looking for a bit of advice for a close family member in a bit of a stand-off with a car insurer.
Story goes... said family member borrows their fathers car, and has a 50/50 swipe (nothing major other than both having front bumper damage) with another car on a notorious he said/she said roundabout in town.
Both drivers blame each other - as usual - but it’s quickly apparent that the insurers are going to go 50/50 (however that plays out).
Now the interesting bit; the insurer of said family member who was driving is stonewalling about repairing the car - not saying they won’t - just “call back in a fortnight” which has now been going on SINCE FEBRUARY!
So, does anyone have any advice how to mush things along? Escalate it how?
TIA.
Story goes... said family member borrows their fathers car, and has a 50/50 swipe (nothing major other than both having front bumper damage) with another car on a notorious he said/she said roundabout in town.
Both drivers blame each other - as usual - but it’s quickly apparent that the insurers are going to go 50/50 (however that plays out).
Now the interesting bit; the insurer of said family member who was driving is stonewalling about repairing the car - not saying they won’t - just “call back in a fortnight” which has now been going on SINCE FEBRUARY!
So, does anyone have any advice how to mush things along? Escalate it how?
TIA.