brucemillar
MB Enthusiast
- Joined
- Nov 18, 2010
- Messages
- 8,663
- Car
- C55 AMG Wagon - W124 300te 4matic Wagon - BMW 4.8is X5 E53 - SWB Pajero 3.5 V6 24v
Folks
I need some advice please. A long story. I will try and be brief.
I had three Mercs insured with Footman James / AON. I have been with FJ for 20 years and been happy with their service.
Last October I received a letter from them stating that they could no longer insure my C55 due to a change in their strategy. They were returning to their roots in Classic Car insurance and would no longer insure "modern" cars. This gave me just less than a month to find a new insurer. Not very happy about this, but these things happen.
I found Insurance for my C55 with MoreThan who offered the same premium and policy cover etc. - All Good.
I then called Footman James and asked about my C240 which they had recently renewed. Would they cancel that? Yes they would. As with the C55 they would not renew it.
Worse to follow. They would not insure my Pajero - They don't do imports. And they were reviewing the W124 as they were not sure it was a classic.
So. Back to where we are today. I now want to have all my cars on one policy to take advantage of any discounts etc.
I write to Footman James and ask them to cancel the C240 as their actions have made it plain they will not renew and I need to get the best deal with Multi car etc.
Footman James reply. They have cancelled the C240 on receipt of my letter. However I have to continue paying the monthly premiums to Close Finance as they cannot be cancelled as it is a credit agreement.
So now I have no insurance on my C240 but I am still paying the monthly premium and Footman James see no issue as they say they only did what I asked them to do.
I had assumed that cancellation of the policy also meant cancellation of he premiums. Why else would I cancel if it left me still paying monthly premiums.
Help...
I need some advice please. A long story. I will try and be brief.
I had three Mercs insured with Footman James / AON. I have been with FJ for 20 years and been happy with their service.
Last October I received a letter from them stating that they could no longer insure my C55 due to a change in their strategy. They were returning to their roots in Classic Car insurance and would no longer insure "modern" cars. This gave me just less than a month to find a new insurer. Not very happy about this, but these things happen.
I found Insurance for my C55 with MoreThan who offered the same premium and policy cover etc. - All Good.
I then called Footman James and asked about my C240 which they had recently renewed. Would they cancel that? Yes they would. As with the C55 they would not renew it.
Worse to follow. They would not insure my Pajero - They don't do imports. And they were reviewing the W124 as they were not sure it was a classic.
So. Back to where we are today. I now want to have all my cars on one policy to take advantage of any discounts etc.
I write to Footman James and ask them to cancel the C240 as their actions have made it plain they will not renew and I need to get the best deal with Multi car etc.
Footman James reply. They have cancelled the C240 on receipt of my letter. However I have to continue paying the monthly premiums to Close Finance as they cannot be cancelled as it is a credit agreement.
So now I have no insurance on my C240 but I am still paying the monthly premium and Footman James see no issue as they say they only did what I asked them to do.
I had assumed that cancellation of the policy also meant cancellation of he premiums. Why else would I cancel if it left me still paying monthly premiums.
Help...