How do things generally work at dealers when you take your car in and you're not exactly certain of the problem?
For example, I'm taking my car in this week and I've got a problem with my aircon (it's not cooling the driver's side and it's squeaking really loudly) and my car has suddenly become really uneconomic. I used to get near enough 400 miles out of a tank and now I can only get just over 250, so there's clearly a problem.
However, if they look into these (especially the 'economy' issue) and don't find anything, will I still be expected to put my hand in my pocket? I'm just worried that they'll spend 7 hours trying to identify the problem and I'll get hit with a £500+ bill and nothing to show for it.
Interestingly, I've got service plus, which I was told (when I took it out) that it would cover all repairs and investigative work, but was told by the dealers on the phone that it wouldn't cover any of my problems.
It looks like I'm going to have a bit of a battle on my hands as I've read my policy which seems to clearly indicate that I'm covered.
This really isn't going to be fun.
As an aside, can anyone name a dealer in the North West where they've had repair work conducted under service plus? I think it might help me out if I at least take my car to a dealer who knows what is and isn't covered by Service Plus.
For example, I'm taking my car in this week and I've got a problem with my aircon (it's not cooling the driver's side and it's squeaking really loudly) and my car has suddenly become really uneconomic. I used to get near enough 400 miles out of a tank and now I can only get just over 250, so there's clearly a problem.
However, if they look into these (especially the 'economy' issue) and don't find anything, will I still be expected to put my hand in my pocket? I'm just worried that they'll spend 7 hours trying to identify the problem and I'll get hit with a £500+ bill and nothing to show for it.
Interestingly, I've got service plus, which I was told (when I took it out) that it would cover all repairs and investigative work, but was told by the dealers on the phone that it wouldn't cover any of my problems.
It looks like I'm going to have a bit of a battle on my hands as I've read my policy which seems to clearly indicate that I'm covered.
This really isn't going to be fun.
As an aside, can anyone name a dealer in the North West where they've had repair work conducted under service plus? I think it might help me out if I at least take my car to a dealer who knows what is and isn't covered by Service Plus.