OGiii
Active Member
- Joined
- Jul 14, 2003
- Messages
- 347
- Car
- W211 E200 K - they don't make em like they used to, which is why it's been replaced with a 911 :)
When I ordered my first Merc a couple of months ago, one of the things I was looking forward to was a bit of quality service for a change.
Reading the experiences of some of you guys and now my first hand experience leaves me feeling deflated.......
A month ago I entered the MB world by buying the missus a W202. Wanting a touch up brush for it I called the nearest dealer - Portmans Manchester, they didn't have one in (not surprising because it's Lapis Blue) but they'd order it. Couple of weeks later nothing so had a drive up there and it's gone, Portman's is no longer - why take the order, why not just tell me to go elsewhere?!?
So, putting it down to the fact that they couldn't give a f*** because of their impending demise I phoned the new Manchester Central and ordered it with them. "It'll be in on Friday" says Mr Partsman, so hearing nothing, I leave it an extra week to be sure and have just phoned them now. Nothing here says he, can you give me the VIN again and I'll re-order it.
This is a pain in the ar$e and it's for nothing, just a sodding touch up brush, I thought Volvo Stockport gave crap service........ What have I let myself in for?
Reading the experiences of some of you guys and now my first hand experience leaves me feeling deflated.......
A month ago I entered the MB world by buying the missus a W202. Wanting a touch up brush for it I called the nearest dealer - Portmans Manchester, they didn't have one in (not surprising because it's Lapis Blue) but they'd order it. Couple of weeks later nothing so had a drive up there and it's gone, Portman's is no longer - why take the order, why not just tell me to go elsewhere?!?
So, putting it down to the fact that they couldn't give a f*** because of their impending demise I phoned the new Manchester Central and ordered it with them. "It'll be in on Friday" says Mr Partsman, so hearing nothing, I leave it an extra week to be sure and have just phoned them now. Nothing here says he, can you give me the VIN again and I'll re-order it.
This is a pain in the ar$e and it's for nothing, just a sodding touch up brush, I thought Volvo Stockport gave crap service........ What have I let myself in for?
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