Flatteraxe
New Member
Hello all,
I just bought my first ever Mercedes and I am really happy with the car, it's a GLE 350d SUV in black with 21" AMG wheels. I love the car to bits however I have a couple of issues/questions.
I bought the car with 24982 miles on, purchase date was 24/02/20. It was last serviced on 21/01/20 at 24976 miles.
I picked the car up and drove around 200 miles and was happy but then realised the rear tyres were low on tread, both on the tread limit. I called them and they said that the inspection said they were 5mm which was fine. I disputed it and took the car in and they said they would give me rear tyres which are being fitted tomorrow which I'm happy with.
Then my friend pointed out that all 4 brake pads were low, again I hadn't looked or noticed. On the way home from my friends the brake pad warning light came on. At this point I had done 250 miles since owning the car / the last service. I called Mercedes again and the salesman (Warren who by the way is brilliant) said he would speak to the service department and get it sorted. The service department haven't said they won't do them but that at the inspection they were 5mm which is fine. Could the brake pads go from 5mm to warning light on in 250 miles?
I'm happy with the car and don't want to kick up any fuss I would just like to know where people think I stand.
Many Thanks.
I just bought my first ever Mercedes and I am really happy with the car, it's a GLE 350d SUV in black with 21" AMG wheels. I love the car to bits however I have a couple of issues/questions.
I bought the car with 24982 miles on, purchase date was 24/02/20. It was last serviced on 21/01/20 at 24976 miles.
I picked the car up and drove around 200 miles and was happy but then realised the rear tyres were low on tread, both on the tread limit. I called them and they said that the inspection said they were 5mm which was fine. I disputed it and took the car in and they said they would give me rear tyres which are being fitted tomorrow which I'm happy with.
Then my friend pointed out that all 4 brake pads were low, again I hadn't looked or noticed. On the way home from my friends the brake pad warning light came on. At this point I had done 250 miles since owning the car / the last service. I called Mercedes again and the salesman (Warren who by the way is brilliant) said he would speak to the service department and get it sorted. The service department haven't said they won't do them but that at the inspection they were 5mm which is fine. Could the brake pads go from 5mm to warning light on in 250 miles?
I'm happy with the car and don't want to kick up any fuss I would just like to know where people think I stand.
Many Thanks.