franey
Active Member
Having just returned from an MOT at the above named Garage;
It has been a long time since I have experienced such professionalism and excellent customer service. I took a family members Audi to JAR and was pleasantly greeted by a member of staff who then made me a coffee before showing me the waiting area.
I was soon shown a couple of faults that ordinarily would have failed the MOT (bulbs showing white light to rear). However, without prompting, the technician fitted two new bulbs and progressed with the test. It is the small things like this that encourages customers to return in the future.
Further, there was no mention of the extra bit of work on the final bill.
What a bunch of friendly and courteous chaps down at JAR.
Thumbs up for this garage if anyone needs repairs or MOT.
It has been a long time since I have experienced such professionalism and excellent customer service. I took a family members Audi to JAR and was pleasantly greeted by a member of staff who then made me a coffee before showing me the waiting area.
I was soon shown a couple of faults that ordinarily would have failed the MOT (bulbs showing white light to rear). However, without prompting, the technician fitted two new bulbs and progressed with the test. It is the small things like this that encourages customers to return in the future.
Further, there was no mention of the extra bit of work on the final bill.
What a bunch of friendly and courteous chaps down at JAR.
Thumbs up for this garage if anyone needs repairs or MOT.