hawk20
MB Enthusiast
Amazing news: -
Mercedes-Benz jumped from 25th (2006) to 5th (2007) overall in the recently released JDP Initial Quality Survey!! Of note, the all-new S, the facelifted E and the SL-Class models all won best in class awards.
The S-Class had the fewest problems of any car in the industry with 72 problems per 100 cars, beating Lexus for the first time.
Mercedes-Benz showed dramatic improvement in the nameplate rankings, largely on the strength of these best in class winners: the S-Class (which ties for the award with the Audi A8 in the large premium car segment), the E-Class, and the SL-Class. The Mercedes-Benz M-Class was also one of the study’s most improved models year over year.
http://www.jdpower.com/articles/article.aspx?ID=259
Each year, the J.D. Power and Associates Initial Quality Study (IQS)SM surveys consumers who have purchased new model-year vehicles and have owned them for at least 90 days. The 2007 IQS measures consumer satisfaction with vehicle design and mechanical quality: design quality to gauge how the vehicle works (i.e., control operation and layout) and mechanical quality to determine how the vehicle is assembled and functions. Awards are given to the top-ranked models in 19 vehicle segments, as well as to assembly plants that produce vehicles with the fewest reported defects.
Dr Dieter Zetche, Head honcho at Mercedes set the target to overtake Lexus as soon as he took over. Lots of hard work to improve reliabilty and customer satisfaction appears at last to be bearing fruit.
Mercedes-Benz jumped from 25th (2006) to 5th (2007) overall in the recently released JDP Initial Quality Survey!! Of note, the all-new S, the facelifted E and the SL-Class models all won best in class awards.
The S-Class had the fewest problems of any car in the industry with 72 problems per 100 cars, beating Lexus for the first time.
Mercedes-Benz showed dramatic improvement in the nameplate rankings, largely on the strength of these best in class winners: the S-Class (which ties for the award with the Audi A8 in the large premium car segment), the E-Class, and the SL-Class. The Mercedes-Benz M-Class was also one of the study’s most improved models year over year.
http://www.jdpower.com/articles/article.aspx?ID=259
Each year, the J.D. Power and Associates Initial Quality Study (IQS)SM surveys consumers who have purchased new model-year vehicles and have owned them for at least 90 days. The 2007 IQS measures consumer satisfaction with vehicle design and mechanical quality: design quality to gauge how the vehicle works (i.e., control operation and layout) and mechanical quality to determine how the vehicle is assembled and functions. Awards are given to the top-ranked models in 19 vehicle segments, as well as to assembly plants that produce vehicles with the fewest reported defects.
Dr Dieter Zetche, Head honcho at Mercedes set the target to overtake Lexus as soon as he took over. Lots of hard work to improve reliabilty and customer satisfaction appears at last to be bearing fruit.