Just discoved Adblue deleted..

[Seanalf]

Well, the car has gone into Mercedes Cardiff for the software updates and is now a big, grey brick.

Previous owner had deleted the Adblue, fiddled with the plug so the display was still active, so now, with a reset, the car won't do anything. It won't start as it can't find the adblue system

I've called the dealer, they didn't know, looks like the dpf is intact, Mercedes are happy to investigate if it can be put back together, but I'm not paying for that, the dealer wants to recover and see if their local specialists can reapply the adblue or not. Complaint made to finance company, fuming as I've just done pads all round and new tyres.

Does anyone know if it's possible to revert adblue once deleted?

Fuming

 

[rf065]

Two choices, get it remapped again with the adblue delete for £300 to £500, or, keep the new map and fix the original adblue fault that caused the previous owner to get it remapped in the first place, probably going to be at least £2000 or more for that.

 

[Seanalf]

Two choices, get it remapped again with the adblue delete for £300 to £500, or, keep the new map and fix the original adblue fault that caused the previous owner to get it remapped in the first place, probably going to be at least £2000 or more for that.

I certainly won't be paying for the repairs, the original dealer will be footing that. Luckily, the finance company can also sort me out as its less than 6mths if I reject the car too.

I can't even take the car away as its bricked. They are going to have to come and get it.

 

[Bellow]

I really do not want to antagonise the OP - I can feel the frustration from here. This though is exactly the scenario I have repeatedly warned of - and got SFA in the way of support. Maybe those who are so keen to encourage this type of bodging will reconsider their position.

 

[markjay]

....fuming as I've just done pads all round and new tyres....

Sorry to hear this.

And my post might not be what you wanted to hear, either...

Yes, the AdBlue delete can be reversed. But personally, I'd cut my losses and reject the car.

Let's assume that (possibly after some grief and inconvenience) the supplying dealer agrees to foot the bill for the reinstatement of the AdBlue system, and the repair of the original underlying fault.

And let's assume that the finance provider agrees to provide a courtesy car for the duration.

At the end of this (long?) process you'll be left with a car that has the AdBlue system, and worse, a car that had the AdBlue system repaired once - these repairs often tend not to last, sadly.

I'd seize the moment and reject the car. The supplying dealer is allowed to make reasonable a deduction or the use you had of the car - and you could possibly raise the cost of the pads and tyres by way of negotiation.

Good luck with whatever way you decide to handle this.

 

[markjay]

Two choices, get it remapped again with the adblue delete for £300 to £500...

Not easily done with a bricked car?

 

[ALFAitalia]

I certainly won't be paying for the repairs, the original dealer will be footing that. Luckily, the finance company can also sort me out as its less than 6mths if I reject the car too.

I can't even take the car away as its bricked. They are going to have to come and get it.

Luckily you have a fault that looks easy to prove was there when you bought it.....otherwise your ability to reject it would have expired at one month. As other have said get rid.....to be honest Id be suggesting that even if the Adblue systen DID work properly!!! Just based on this forum alone it seems that the Mercedes AdBlue system is poorly designed and built and not really fit for purpose.

 

[Seanalf]

I really do not want to antagonise the OP - I can feel the frustration from here. This though is exactly the scenario I have repeatedly warned of - and got SFA in the way of support. Maybe those who are so keen to encourage this type of bodging will reconsider their position.

Don't worry bud, the only person I'm annoyed at is the dealer.

 

[Seanalf]

Sorry to hear this.

And my post might not be what you wanted to hear, either...

Yes, the AdBlue delete can be reversed. But personally, I'd cut my losses and reject the car.

Let's assume that (possibly after some grief and inconvenience) the supplying dealer agrees to foot the bill for the reinstatement of the AdBlue system, and the repair of the original underlying fault.

And let's assume that the finance provider agrees to provide a courtesy car for the duration.

At the end of this (long?) process you'll be left with a car that has the AdBlue system, and worse, a car that had the AdBlue system repaired once - these repairs often tend not to last, sadly.

I'd seize the moment and reject the car. The supplying dealer is allowed to make reasonable a deduction or the use you had of the car - and you could possibly raise the cost of the pads and tyres by way of negotiation.

Good luck with whatever way you decide to handle this.

That's my leaning as well, get a Skoda Superb instead!

I have made the point to the dealer that if the adblue is put back on, he will be footing the bill for any fault that the occurs. Hoping this just puts him off and accepts the reject

 

[Seanalf]

Luckily you have a fault that looks easy to prove was there when you bought it.....otherwise your ability to reject it would have expired at one month. As other have said get rid.....to be honest Id be suggesting that even if the Adblue systen DID work properly!!! Just based on this forum alone it seems that the Mercedes AdBlue system is poorly designed and built and not really fit for purpose.

The finance company have a duty of care, if anyone fault is found in the first 6mth, the dealer has to prove the fault was not there pre purchase, after 6mth, I have to prove it.

With rejection, the finance company has to put me back into my original position, ie, refund all payments etc. I can't see how they can wriggle out given the car should not have been on the road in the first place...

 

[rf065]

Not easily done with a bricked car?

Yes it is, remappers near me get called in by Volkswagen, Mercedes and Porsche on a regular basis to resurrect cars that they cannot get running. The only debateable point is who pays the bill.

 

[Seanalf]

Yes it is, remappers near me get called in by Volkswagen, Mercedes and Porsche on a regular basis to resurrect cars that they cannot get running. The only debateable point is who pays the bill.

It certainly won't be me

 

[BTB 500]

Does anyone know if it's possible to revert adblue once deleted?

It is, but as mentioned the physical issue that caused the previous owner to get it mapped out will also need to be fixed. E.g. (typically) installing a replacement tank/pump.

You don't pay someone to map out AdBlue on your vehicle if it is working fine (or can be fixed cheaply).

 

[Seanalf]

It is, but as mentioned the physical issue that caused the previous owner to get it mapped out will also need to be fixed. E.g. (typically) installing a replacement tank/pump.

You don't pay someone to map out AdBlue on your vehicle if it is working fine (or can be fixed cheaply).

I suppose the only hope is theyt did it while it was working as a "preventative", but I think it's time to reject

 

[BTB 500]

I suppose the only hope is theyt did it while it was working as a "preventative", but I think it's time to reject

It's possible but pretty unlikely. It's normally only mapped out to avoid paying for an expensive repair.

It's illegal to use a car with AdBlue disabled on the road, so you should be in a pretty strong position!

 

[DSM10000]

I really do not want to antagonise the OP - I can feel the frustration from here. This though is exactly the scenario I have repeatedly warned of - and got SFA in the way of support. Maybe those who are so

Agreed

I suppose the only hope is theyt did it while it was working as a "preventative", but I think it's time to reject

I agree with you on the rejection issue. I would council against being confrontational with the supplying dealer. It is very likely they were unaware of the modification and you really want them on your side.

 

[AMGeed]

As above, the dealer was probably unaware.
I'd follow the above advise , take the hit on the pads and discs and get a refund.

 

[Seanalf]

It's possible but pretty unlikely. It's normally only mapped out to avoid paying for an expensive repair.

It's illegal to use a car with AdBlue disabled on the road, so you should be in a pretty strong position!

That's what I'm thinking

 

[Seanalf]

Agreed

I agree with you on the rejection issue. I would council against being confrontational with the supplying dealer. It is very likely they were unaware of the modification and you really want them on your side.

I have been very cordial with them, obviously they know I'm annoyed, they are playing the "well it passed all our checks" card and they did say "how do we know that Merc didn't break it..." which I thought was funny.

So i did remind hime about the photo I sent him back in March saying I thought something was off.

 

[Seanalf]

As above, the dealer was probably unaware.
I'd follow the above advise , take the hit on the pads and discs and get a refund.

I have added that I would like to have reimbursement for the pads and tyres, but I won't hold my breath. I'm hoping that Admiral will sort their bit first, then chase the dealer. i need a car, I have so much work on this month, I need them to agree darn quick and let me swap the car to something else.

Such a shame as the car was just how I wanted it and I was really enjoying it. I don't think they did know, but the wiggling does annoy me