Klasse Series Automotive - Edinburgh & West Lothian

[martyp87]

Well, I'm not one for leaving feedback even after a good experience but this is completely different.

I turned up to the shop and spoke to the owner, Colin Nicol and realised this wasn't your normal MB indy.

My CL was heavily modified with the Weistec supercharger and I turned up with custom parts with just assumptions they would be bolt-on. None were really and the work the guys put in (Colin and Zeebo) is nothing short of incredible.

If they couldn't do something in-house to perfection it was outsourced and done to their standards - some parts came back and were rejected before I even saw them as they didn't pass their QC.

I also sent my dads ML for a service at the shop and the job once again was first class. The car was collected and delivered just like a dealership - although I know it wasn't going to be ragged to and fro the garage.

They also cover BMW/Mini and Colin is a VW nut.

Honestly, I can not recommend this company highly enough, they go above and beyond for their customers.

Link to their site for address etc - click here

 

[bronxglenn]

I have been going to Klasse for quite a few years. We have a BMW X3 and a 2002 CLK Cabrio which we bought from Western brand new in March 2002.
The Merc is well maintained by Klasse. So is the X3.
Just got the X3 back yesterday after a front strut collapsed on 23/12/2024 just 4 hours before we were leaving for the airport for a Christmas/New Year cruise. Really great timing for a car to be undrivable!!

The garage was shut for a 2 week festive vacation. It was just a case of abandoning in a nearby persons driveway.
I sent Colin a message with the circumstances and car location. I left the car key with the householder. Colin, Elaine & Simon managed to organise for the car to be uplifted and repaired by Craig in our absence.
Brilliant service from start to finish. Thanks so much.