Lexus Looks after It's Customers

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whitenemesis

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Car
Lexus RX450h F-Sport with Takumi Pack 2020
A little unexpected delivery today
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It's those little touches that make a difference :)
 
An American thing I suspect. I could show you sales training literature from a US company that advocates 'candy on his birthday'.
 
And, as the car is coming up to three years old, it's when the dealers smell a sale...
 
And, as the car is coming up to three years old, it's when the dealers smell a sale...
They don't have to sniff too hard ... expecting delivery end of June :banana:

Oh and the gift isn't from the dealership but Lexus UK :thumb:
 
Not this time..
The face-lift RC300h, more toys :cool:
 
They sent you a no entry sign, certainly a bit different.
 
What does MB dealership give their customers to make them feel special and VIP?
Nothing!
MB dealerships are not very service minded with their customers.

Lexus is service minded and MB could learn from them.
 
In the (not so) old days MB used to give their customers fee iron oxide and biodegradable wiring.
So they have improved.
 

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