Lost contacts on phone

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
Guys, I dropped my mobile phone today and lost all the data, contacts etc. If you have me as a contact, could you please message me so I can add you, thanks
 

fabes

MB Enthusiast
Joined
Apr 12, 2007
Messages
1,771
Location
Southampton
Car
E 350CGI Coupe and QQ+2
Were they not in the cloud (Google or iCloud?)
Presuming you have an account, it may have automatically been backing up for you.....
 

Peter103

MB Enthusiast
SUPPORTER
Joined
Sep 23, 2012
Messages
2,664
Location
The fifth continent.
Car
E 350 Bluetec Prem+Coupe.
Hi Missy D don't think you are on my contacts, or I on yours, migh be an idea we could discuss high finance and world affairs, unfortunately I don't have your number and can't remember mine, it's my birthday on 27 th Jan, so try and remember to wish me happy birthday and I will "like' you, that could be construed as a start, hope this helps good luck to you and yours, 🌹 🛌 when I remember my number I will let you know. 💕💤.
Ps have you noticed my new Avatar that's me on the beach 3yrs since. Was thinking of a name change to "Legs Eleven" 🏋️
 

NJSS

Active Member
Joined
Aug 7, 2008
Messages
131
Location
Near Petersfield, Hampshire.
Car
2011 SL 350 Fire Opal Red|||2016 Land Rover Discovery|||1973 MGB GT V8|||1959 MGA Roadster
What make & model of 'phone?
Maybe someone can help you.
NJSS
 

KillerHERTZ

Administrator
Staff member
Joined
May 21, 2003
Messages
17,600
Location
Cambs
Car
CLS63 AMG
If it was logged into a google account (if its an Android) then it will automatically restore them once you sign into a new phone.

I assume iCloud does the same on iOS devices.
 

Benzowner

MB Enthusiast
SUPPORTER
Joined
Jun 21, 2004
Messages
2,920
Location
Bristol
Car
Qashqai Acenta Premium 1.6Diesel
If it was logged into a google account (if its an Android) then it will automatically restore them once you sign into a new phone.

I assume iCloud does the same on iOS devices.
Yes they do, and for an extra 79pence per month you can increase the cloud storage to 50mb, I would assume google offer very similar.
 
OP
OP
MissyD

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
Were they not in the cloud (Google or iCloud?)
Presuming you have an account, it may have automatically been backing up for you.....
I couldnt see anything on my gmail account
 

KillerHERTZ

Administrator
Staff member
Joined
May 21, 2003
Messages
17,600
Location
Cambs
Car
CLS63 AMG
As per my previous message. Once you sign into the new phone they will all appear once the Sync has completed.

(If you have backup enabed)
 
OP
OP
MissyD

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
What make & model of 'phone?
Maybe someone can help you.
NJSS
It's an old Samsung Galaxy S6! There is a repair shop local that are going to have a look at it tomorrow, so hopefully be able to get the contacts and pictures from it, fingers crossed
 
OP
OP
MissyD

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
As per my previous message. Once you sign into the new phone they will all appear once the Sync has completed.

(If you have backup enabed)
Nothing seemed to transfer over , so assume backup wasn't enabled :(
 

andy27168

MB Enthusiast
SUPPORTER
Joined
Nov 27, 2004
Messages
4,684
Location
Southampton
Car
65 Plate E350 CDI Convertible, 2006 CLS 55 AMG, 1997 C230K, 1999 C43/55 AMG
Hi Missy D don't think you are on my contacts, or I on yours, migh be an idea we could discuss high finance and world affairs, unfortunately I don't have your number and can't remember mine, it's my birthday on 27 th Jan, so try and remember to wish me happy birthday and I will "like' you, that could be construed as a start, hope this helps good luck to you and yours, 🌹 🛌 when I remember my number I will let you know. 💕💤.
Ps have you noticed my new Avatar that's me on the beach 3yrs since. Was thinking of a name change to "Legs Eleven" 🏋️
Wow, someone with the same birthday as me :)
Sarah I have messaged you
 

Chrishazle

MB Enthusiast
Joined
Nov 13, 2008
Messages
4,278
Location
Nr Ashford, Kent
Car
2008 S204 C220CDI Elegance Estate Auto, 2008 R171 facelift SLK280 Auto.
Sarah, on your phone, find and tap the settings icon (looks like a toothed wheel on my Samsung) and look at Backup, it will tell you if you had/.have backup enabled and if there is a retrievable backup on the Samsung cloud. Best be quick as Samsung are closing their cloud service soon and you have to transfer everything to OneDrive!
 

ToeKnee

MB Enthusiast
SUPPORTER
Joined
Aug 14, 2016
Messages
1,531
Location
leicestershire
Car
R230 SL500 in teal blue, R231 SL500 in black. Vauxhall insignia diesel
As killerhertz said Sarah, if you had a Google account on your previous phone (possibly for play store), then once you've logged into Google it will sync your old phone with your new one. Then go to settings, accounts and things Google settings and the ability to download your numbers should be there. Google tend to save things like numbers without you having to ask....
 
OP
OP
MissyD

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
It says there is a sync error, its currently experiencing problems and will be back shortly.
 
OP
OP
MissyD

MissyD

MB Enthusiast
SUPPORTER
Joined
Jan 28, 2010
Messages
5,353
Location
Essex
Car
E200 1993, CLK 350 2005
Quick update...

The local gadget shop was able to retrieve all my contacts and my pictures, so I'm a happy bunny.
I'm overdue an upgrade anyways, as my phone was pretty old, so when I get that I will make sure all the data is backed up. Thanks for all your help :thumb:
 

pmcgsmurf

MB Enthusiast
SUPPORTER
Joined
Feb 22, 2010
Messages
4,622
Location
Stirling, Scotland
Car
E55 AMG W211, E250 Sport W212, E220 Avant. W211 (and some Imps)
Was never a fan of the new cloud stuff but I'm now a believer.

All my computer documents are in the cloud.

For phones, if I get a new one, I log it on and magically all my apps, contacts and pictures appear. ^
 

Chrishazle

MB Enthusiast
Joined
Nov 13, 2008
Messages
4,278
Location
Nr Ashford, Kent
Car
2008 S204 C220CDI Elegance Estate Auto, 2008 R171 facelift SLK280 Auto.
If you like Samsung phones Sarah, have a look at the Galaxy A10, big screen for those of us with less than optimun eyesight, takes 2 SIMS or 1 Sim and 1 micro SD card, we got ours a year or so back from O2 for about £100 and really like them. Only thing I'm not so happy with is that all the WhatsApp stuff is on the 32Gb phone memory rather than the micro SD card - which so far only has the camera photos. However, that's a WhatsApp thing not a Samsung thing! Love the way with Android you can plug the phone into the PC and not only see everything but also do things, so much better than the iPhone 4/4S's that we had before! You'll not see us going back to iPhones!!
 

Users who are viewing this thread

Top Bottom