Just to let anybody out there with an Apple MacBook that there's a phishing virus out there as of 3 weeks a which managed to get onto my MacBook and give out details of my mobile and banking accounts, they then ordered a new SIM card for my phone and when they received that they went about trying to get cash from my current account. When the transaction raised a query with my bank, they tried to phone me but got through to the scammers who tried to authorise the transaction but couldn't answer the security question (i deliberately choose a different one for each account with financial issues) and my bank shut down my access to the funds. Unfortunately i was on holiday in Australia at the time and it made life a bit of a pain in the ****, i phoned my bank after being refused access to my online banking which was straightforward, but they insisted i contact my phone provider to sort out the problem at that end before allowing me access to my accounts (annoying but fair enough). This is where all the problems started, the phone numbers on the website wouldn't work from abroad and despite digging around the net i couldn't find an alternative number that would help. I then emailed them which took 2/3 days to get a response which asked me to ring the number on the website (despite me telling them in the email i couldn't get through) and then to use the virtual help systems on their website (oh, because i hadn't tried that!) In the end i posted on a forum and somebody found me a number which worked and the problem was sorted very quickly. So, if you're using an Apple product then check it now, and if going abroad check the numbers for your banking and phone help actually work.