Hi, I've only owned a merc for 1 year so I'm not familiar with service schedules. My w212 eclass (bought new last March) had its first service this week at 9500 miles - only an a-service. Dealer did not update the maps even though electronic service schedule says they should be done if not done recently. They have not been done since manufacture - so more than 12 months. That is not "recent" in my book. Is this normal of dealers and is it MB policy - they claim it is. Dealer is Mercedes Brentford.