classicsl
Active Member
Called said dealership after a part no and quote for the ECU that controls the cruise control, that recently packed up. been warned this is an expensive bit of kit so was prepared for it. wasnt prepared for how rude the chap on the parts dept was, when i called. he said 'we dont give part nos over the phone anymore'....wonder why!! he was really rude and couldnt even locate the part i needed.
called mercedes at tamworth, guy really helpful, found the part (£437 + VAT!!) and gave me the part no without a question, why are the bigger dealers such awful at customer service??
called mercedes at tamworth, guy really helpful, found the part (£437 + VAT!!) and gave me the part no without a question, why are the bigger dealers such awful at customer service??