STEALTH BLACK
Member
- Joined
- Jun 3, 2013
- Messages
- 34
- Car
- NOV 2007 C220 CDI AMG SPORT
Car went in for warranty recall, asked for it not to be washed upon completion after hearing about many horror stories.
Long story short, find my car has all 4 wheels scratched to ****, 3 fresh deep scratches on the body on different panels, open the door and two parts of,the trim either side of the gear stick are just hanging off!
Waiting to hear from the general manager here around what they will do, they tried denying any wrong doing and tried suggesting that all they use is a spray and wool mit to clean the car, evidently this method isn't working!!
Any ideas on who I can take this complaint up with ️should the manager refuse any options to rectify?
The car did not leave the dealership. I got the service guy to come out and see it all and he took it back into the workshop to have the time panels fixed on.
Thanks in advance