Broadly, yes. When I bought the car (from an MB dealer) he said he would set up my Mercedes Me account and that would allow me to see stuff like fuel usage etc etc on my phone. He didn't say 'would allow me to buy additional features that will...' so I will be a bit peeved if it turns out you have to pay even for the basics.If I understand correctly, then the issue isn't that there are no features available, instead the issue is that there are no free features available? I.e. that unless you pay to activate the various Mercedes me services available for your car, the app is useless? While you were expecting that at least some of the features will be free?
When I logged in to Mercedes Me I got a message saying 'incomplete configuration' and no buttons / icons to press. I activated all the features (as instructed) and still get the same message and no features. I contacted support and they told me that message will appear until I have bought ALL the available products. They also said the car had 'standard Mercedes Me' so I presume all be customers have this same experience?
If the app does nothing by default then I can either subscribe to the services or just remove it but it is a very poor user experience.