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Mercedes might not be too amused by these guys...

autoexpess highlighted this sort of thing in this weeks edition.

They purchased a clean service book for an escort and then had it stamped to look like a car they bought which was clocked at 131K had only done 31K.
they doubled its value for an outlay of £20
 
that's a particularly crappy fake stamp - to get one made up with a garage address saying something like "independent mercedes specialist" will be a whole lot more convincing and cost very little from places like this. If they ask for any confirmation of the details just send them a letter head/business card with the same details on - these days faking stuff is easy.

All very disturbing but reinforces what we've said in the past. Unless the stamps in a service book are from a main dealer and/or they can be verified they are worthless but how many times do we check that sort of thing when buying a car?


Andy
 
changing the subject slightly my service book was not with the car it was `stolen`, any way of tracing its history?
 
W210 Fan said:
changing the subject slightly my service book was not with the car it was `stolen`, any way of tracing its history?
Do your car's number plates have a phone number of the suppling dealer ? If so, ring them for starters...
 
W210 Fan said:
changing the subject slightly my service book was not with the car it was `stolen`, any way of tracing its history?

I think this is as easy as phoning a Stealer and asking them for a print out of the history on file. This should pick up all service & other work completed at the MB garages.

Some garages are 'freeer' with the info than others - even providing it prior to purchase of the car if you are checking it out.

Don't know how this works for servicing etc. done outside the MB network though.
 
I think the problem with Mercedes is that unlike VW there is no centralised records of servicing kept. If you know where the car has been serviced you should be able to get the information, if not, you won't.
 
I have argued for some time that the service book is not reliable on its own, it should be backed up with invoices etc for the service and works completed on the car. Maybe the end of the service book as we know it ;)
 
Geoff2 said:
I have argued for some time that the service book is not reliable on its own, it should be backed up with invoices etc for the service and works completed on the car. Maybe the end of the service book as we know it ;)

New Mazdas have no paper service book: it is all held on a central server and is accessed via the web.

I thought M-B were supposed to be innovators? They will probably copy Mazda in a few years...
 
As mambo said, VW already have this, mercedes only keep records for the individual francaise.
 
Geoff2 said:
I have argued for some time that the service book is not reliable on its own, it should be backed up with invoices etc for the service and works completed on the car. Maybe the end of the service book as we know it ;)

I don't have the invoices as its a lease car! Only dealer stamps in the service book.
 
RichardM said:
I don't have the invoices as its a lease car! Only dealer stamps in the service book.

When I leased and wanted to buy, I asked Dealer for a print-out of all work done. They supplied with no problem.
 
Stealers have a centralised system now for all warranty work but not sure about servicing (but I'm sure that there must be one for servicing as well (perhaps same system) if they are able to bring up all the warranty work. All warranty work that any Stealer has carried out comes up on the MB centralised system...

Offical MB Staeler rubber stamps have full address/details/tel number and unique job no./dealer no... If I was buying a used car I would ask for a photcopy of the service book and call the Staelers up to verify the job number and ask for a priontout for the centralsied system to check out all the warranty work etc. carried out.
 

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