MB-BTurbo
Active Member
- Joined
- Nov 13, 2011
- Messages
- 993
- Car
- B200 Turbo
Just thought with so many moans regarding dealerships I would put in a positive for this one (although not without a moan for another one). I live near Skipton where there is a Mercedes dealership but have found myself using Bradford more and more.
When I send them an email I get a reply almost straight away and which every department I phone I get through to - the reverse it true for Skipton. When I had many many troubles with my B class in the summer I used Skipton, I then appealed to them for a discount for the n'th part that I needed to purchase. They offered 10%. I phoned Bradford, explained that I had already purchased a full front right hand side suspension set up, springs, ARB, starter motor and steering rack can they do anything on the shock and top mount, even though I didnt buy from them. They gave me 20%.
Just emailed for some servicing quotes for a B service, no reply in 2 days from Skipton, £230 from a MB indi and £199 from Bradford. They are also doing the Spark plugs for £130, £80 less than another indi I phoned - its very complicated.
With their labour rates of £65/hour I can see myself using them more and more.
When I send them an email I get a reply almost straight away and which every department I phone I get through to - the reverse it true for Skipton. When I had many many troubles with my B class in the summer I used Skipton, I then appealed to them for a discount for the n'th part that I needed to purchase. They offered 10%. I phoned Bradford, explained that I had already purchased a full front right hand side suspension set up, springs, ARB, starter motor and steering rack can they do anything on the shock and top mount, even though I didnt buy from them. They gave me 20%.
Just emailed for some servicing quotes for a B service, no reply in 2 days from Skipton, £230 from a MB indi and £199 from Bradford. They are also doing the Spark plugs for £130, £80 less than another indi I phoned - its very complicated.
With their labour rates of £65/hour I can see myself using them more and more.