Today I took my car in to Mercedes Reading with their new building.
It was a nice experience in that I drove in to a covered area where I was met by a concierge and my details taken, as I drove in there was a small speed bump with sensors to measure the tyre depth.
There was a list by the desk showing my name and reg along with the service personnel dealing with me.
The new system ensures that you get out of your car and go straight in the reception area with out having to get wet, wind swept or cold and the vehicle is bought back to the same place upon collection.
This is a vast improvement over other dealers where you struggle to find a parking space and then have to walk in the cold and wet to the service department.
It was a nice experience in that I drove in to a covered area where I was met by a concierge and my details taken, as I drove in there was a small speed bump with sensors to measure the tyre depth.
There was a list by the desk showing my name and reg along with the service personnel dealing with me.
The new system ensures that you get out of your car and go straight in the reception area with out having to get wet, wind swept or cold and the vehicle is bought back to the same place upon collection.
This is a vast improvement over other dealers where you struggle to find a parking space and then have to walk in the cold and wet to the service department.
